Service Maintenance Technician - Security

Tesco UK; Salisbury, Andover, Newbury, Amesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Maintenance Technician in Salisbury. In this role, you'll ensure stores remain safe and functional, handling maintenance and coordinating repairs with contractors. Ideal candidates will have experience with CCTV systems, a full driving license, and a background in Health & Safety. Join us to support a diverse and inclusive workplace.

Qualifications

• Must have a full driving license.
• Health & Safety awareness is essential.
• Completion of relevant technical training upskilling modules.

Responsibilities

• Interact with external contractors for repairs.
• Maintain equipment and facilities effectively.
• Ensure a safe and operational environment.

Skills

CCTV (analogue & IP) experience

Health & Safety awareness

Communication & Collaboration

Resource scheduling

Education

ONC or equivalent

Tools

Microsoft Office suite

CCTV systems (Hikvision, Pelco, Hanwha Techwin)

Job description

Overview

As a Maintenance Technician at Tesco, you’ll play a vital role in ensuring our stores remain a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

Responsibilities

• Confidently interact with external contractors to coordinate repairs seamlessly.
• Work collaboratively with the team, understanding the importance of quality service.
• Sustain high energy levels while juggling tasks efficiently.
• Assist the management team by maintaining equipment and facilities to keep stores operating smoothly.
• Minimize customer disruption by coordinating repairs with minimal impact on valued customers.
• Ensure all Tesco sites are a safe and functioning environment for customers and colleagues.
• Follow the planned work schedule to achieve first‑time fix, improving efficiency and effectiveness.
• Work closely with team members, sharing best practice and knowledge.
• Handle general day‑to‑day store and property maintenance.
• Use mobile devices (phone and tablet) to drive the best approach in work completion and updates.
• Represent the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude and taking pride in wearing the Tesco uniform.
• Attend local and national meetings, providing valuable input and feedback.
• Support a diverse and inclusive culture.

Qualifications

Operational Skills

• ONC or equivalent
• Full driving licence
• Health & Safety awareness
• Communication & Collaboration
• Office 365 knowledge
• Completed all technical training upskilling modules relevant to abilities.

Technical Skills

• Proven security‑related technical skills – City & Guilds, apprenticeship
• CCTV (analogue & IP) experience (essential)
• CCTV qualification/certification (desirable)
• Ability to install, configure and maintain CCTV equipment to relevant industry standards
• Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin
• Experience of working in a retail environment (desirable)
• Administrative skills to include IT & Microsoft Office suite
• Customer/stakeholder escalation management
• Resource scheduling
• IOSH qualification (desirable)
• IPAF (desirable)
• Asbestos Awareness

Benefits & Culture

We’re proud to have a fully inclusive and accessible recruitment process. Everyone’s Welcome, and we’re committed to supporting a diverse and inclusive workplace. For further information on the accessibility support we can offer, please click here.