Service Maintenance Technician - Electrical

Tesco; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK retail brand is seeking a Service Maintenance Technician - Electrical in Birmingham. This hands-on role requires technical expertise in managing planned and reactive maintenance across the store’s systems and equipment. Responsibilities include coordinating repairs with external contractors and ensuring a safe and functional environment for customers and colleagues. The company offers ongoing training and a robust benefits package including a 10% annual bonus and generous leave policies.

Benefits

Annual bonus scheme of up to 10%

Holiday starting at 25 days plus a personal day

Free 24/7 virtual GP service

Qualifications

• Experience in maintenance, engineering, or construction environment.
• Ability to use a tablet for daily work schedules and manage emails.

Responsibilities

• Coordinating repairs seamlessly with external contractors.
• Maintaining equipment and facilities to keep stores operating smoothly.
• Ensuring a safe and functioning environment for customers and colleagues.

Skills

Enthusiasm for maintaining high standards

Basic diagnostics

Communication & stakeholder management

Health & Safety awareness

Electrical Safety Circuit knowledge

Education

City & Guilds Level 3 – Electrical

Apprenticeship / Improver programme

Tools

Office 365

Job description

Overview

As a Service Maintenance Technician - Electrical at Tesco across Birmingham, you’ll play a vital role in ensuring our stores remains a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

Your work will directly impact the shopping experience of thousands of customers every day. You’ll use your technical expertise to identify and resolve issues efficiently, always prioritising safety, compliance, and quality.

This is a hands-on role that requires a proactive mindset, strong problem-solving skills, and a commitment to delivering high standards. In return, you’ll be supported with ongoing training, opportunities to grow your career, and the chance to be part of one of the UK’s most recognised and respected retail brands.

Responsibilities

• Interacting with External Contractors: Coordinating repairs seamlessly.
• Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.
• Sustain High Energy Levels: Juggling tasks while maintaining efficiency.
• Assist the Management Team: Keeping our stores operating smoothly by maintaining equipment and facilities.
• Minimize Customer Disruption: Coordinating repairs with minimal impact on our valued customers.
• Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, improving efficiency, and effectiveness.
• Working closely with team members, sharing best practice and knowledge.
• General day to day store and property maintenance.
• Using mobile devices (phone and tablet) to drive the best approach in work completion and updates.
• Representing the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude & taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting a diverse and inclusive culture.

You will need

• As a vital part of our Maintenance team, you will demonstrate enthusiasm for maintaining high standards. With previous experience in a maintenance, engineering, or construction environment, you will be digitally confident using a tablet to view daily work schedules and manage emails.

Operational Skills

• Completion of a recognised apprenticeship or improver programme or trade proficiency test / relevant trade experience
• Basic diagnostics: PCB / Microprocessor / HMI controlled systems / equipment
• Electrical Safety Circuit, - Basic Working Knowledge, fault finding and replacement.
• EICR Remedial Knowledge
• Full driving license
• Health & Safety awareness
• Communication & stakeholder management
• Office 365 knowledge

Required Qualifications

• City & Guilds Level 3 – Electrical (Or Equivalent)
• Apprenticeship / Improver programme
• EICR Remedial works experience

Preferable Qualifications

• City & Guilds Inspection & Testing
• ECoPs
• City & Guilds 18th Edition
• MEWP / IPAF Licence

What\'s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary

Holiday starting at 25 days plus a personal day (plus Bank holidays)

26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave

Free 24 / 7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is \'Serving our customers, communities and planet a little better every day\'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\'re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\'re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

Note: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We\'re proud to have been accredited Disability Confident Leader and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https : / / www.tesco-careers.com / accessibility