Service Maintenance Technician - Build

Tesco PLC; Ilminster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading retail brand in the UK is seeking a Service Maintenance Technician to ensure a safe and functional environment across stores in Ilminster and surrounding areas. You will be responsible for planned and reactive maintenance, using your technical skills to enhance customer experience. This hands-on role offers ongoing training and a commitment to high standards in a supportive environment.

Qualifications

• Proactive mindset with strong problem-solving skills.
• Able to operate mobile devices for work tasks.
• Completion of relevant technical training modules.

Responsibilities

• Ensure all sites are safe and functioning for customers and colleagues.
• Deliver high quality work and improve standards year on year.
• Communicate effectively with stakeholders and drive KPI delivery.

Skills

Health & Safety awareness

Communication & stakeholder management

Problem-solving skills

Technical expertise

Education

Completion of a Recognised Apprenticeship or Improver Programme

Bricklayer C&G 6217, 6314, NVQ or equivalent

Tools

Office 365

Job description

As a Service Maintenance Technician - Build at Tesco across Taunton, Chard, Ilminster and surrounding areas, you'll play a vital role in ensuring our stores remains a safe, functional, and welcoming environment for customers and colleagues alike. You'll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly. Your work will directly impact the shopping experience of thousands of customers every day. You'll use your technical expertise to identify and resolve issues efficiently, always prioritising safety, compliance, and quality.

Responsibilities

• Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, maximising productivity, and effectiveness.
• Delivering high quality work standards across the estate, with year-on-year improvement.
• Communicating and building effective relationships with stakeholders.
• Working closely with team members, sharing best practice and knowledge.
• Using problem‑solving skills and innovation to identify and develop solutions for key and common issues.
• Own tasks at a local level through to completion/resolution, informing key stakeholders through the process, where required.
• Own your development through progression of the maintenance pathway.
• Drive your own monthly 1-2-1 schedule with your line manager.
• Using mobile devices; phone and tablet, to drive best practice in work completion and updates.
• Use the business systems to drive best practice in WON reporting to support asset lifecycle management.
• Representing the Tesco brand following business ways of working, demonstrating values led behaviours, a positive attitude & taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting KPI delivery, through the practical application of skill sets, and effective use of business systems to drive achievement of your own set KPIs.
• Supporting a diverse and inclusive culture.
  This is a hands‑on role that requires a proactive mindset, strong problem‑solving skills, and a commitment to delivering high standards. In return, you'll be supported with ongoing training, opportunities to grow your career, and the chance to be part of one of the UK's most recognised and respected retail brands., Full driving license

Additional Qualifications

• Health & Safety awareness
• Communication & stakeholder management
• Office 365 knowledge
• Completed all technical training upskilling modules relevant to skillset
• Bricklaying & Masonry
• Roof construction and maintenance
• Cement / Concrete preparation
• Groundworks & Paving
• Tiling and Flooring
• Plastering & Dry walling

Relevant Experience

• Completion of a Recognised Apprenticeship or Improver Programme or Trade Proficiency Test
• Bricklayer C&G 6217, 6314, 6619, 6219, 6570, 6715or NVQ or equivalent or B/TEC ONC/HNC Construction and the Built environment
• Digitally confident; can comfortably operate mobile phone and tablets to view workload, emails, teams, and use of business systems