Service Line Leader

Hertfordshire Partnership University NHS Foundation Trust; Watford; In loco; GBP 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Hertfordshire Partnership University NHS Foundation Trust in Watford is seeking a Service Line Lead for the Adult Community Mental Health Services Team. The role supports staff progression from Band 8A and prepares for future progression to 8B, emphasising accountable, compassionate leadership and delivery of care pathways.

The post holder will ensure high quality care, governance, capacity planning, partnerships and strategic delivery within HPFT's East and North Strategic Business Unit, across

Competenze

• First degree or equivalent and three years experience operating at a senior management level in a large complex organisation.
• Professional qualification in a relevant area of health or social care.
• Evidence of continuous professional and management development showing a combination of short courses, structured selfstudy or formal management courses
• Specialist knowledge of a number of disciplines acquired through training and experience over a significant period.

Mansioni

• Lead the delivery of high quality care pathways which meet the needs of service users in Watford.
• Provide leadership and implementation across HPFT to deliver the NHS Leadership Framework.
• Accountable for service user safety, quality standards and performance across the Division.
• Collaborate with Divisional Directors, Heads of Service and other Service Line Leaders to ensure equity of access and effective governance.

Conoscenze

CPD evidence

Specialist knowledge

Formazione

First degree or equivalent

Professional qualification

Descrizione del lavoro

We have a fixed term or secondment opportunity for a Service Line Lead to join our Adult Community Mental Health Services Team in Watford - this will be well supported as a development opportunity for staff ready to progress from Band 8A or an opportunity to widen mental health service experience for staff already working at Band 8b in readiness for future progression. We are looking for someone who is passionate about delivering care to Adults with mental health issues and is also ready to deliver leadership of services in line with the NHS Leadership Framework to be an accountable and compassionate service lead. Please refer to the "Main Duties Of The Job", "Detailed Job Description And Main Responsibilities" sections and the Job Description and Person Specification documents attached elsewhere for full details. Car driver essential as a majority of the posts are community based, the post holder will need a full valid driving licence and access to a car to use regularly for business purposes - including business insurance (unless you have a disability as defined by the Equality Act 2010)., The Service Line Leader is responsible for ensuring the successful delivery of high quality Care Pathways which effectively meet the needs of the people in Watford. As a member of the Adult Community Leadership team the Service Line Leader will play a leadership and implementation role in supporting the delivery of HPFT's vision, strategic goals and organisational objectives. The Service Line Leader has responsibility and accountability for service user safety and adherence to quality standards. Within the Adult Community Business Plan they also have responsibility for policy, management, strategic planning, priority setting, financial/workforce management, partnership development and operational management of all health and social care facilities within the East and North Strategic Business Unit including hospital and community service sites. As a senior manager the Service Line Leader will be required to act with limited guidance or direction, routinely acting within their own authority. The Service Line Leader will work closely with the senior management teams of other Divisions to ensure the effective co-ordination and operational delivery of health & Social care services in HPFT. Lead the delivery of a service taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users. Ensure the effective delivery of community based care services for the Division, working on a whole systems approach to achieve required levels of performance; holding staff accountable for their contribution to delivery of expected performance. Accountable for the financial planning, financial balance and performance management of the Division. Play a significant senior role in local partnerships to ensure clear leadership and tangible inter-agency collaboration to deliver broader long term service planning. Enable a strong and effective team by providing strong and visible leadership and a clear strategic vision and direction for staff working within the Division. Deliver effective communication of Division strategy and service delivery to the community served including external bodies, the media and the public. Work together with Divisional Directors, Heads of Service and other Service Line Leaders to ensure equity across the HPFT in accessing services and take a lead role on priority areas across HPFT as and when required. All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity. Governance Responsibility Ensure high standards of staff governance are established and implemented, adhering to standards laid down in NHS code of conduct for managers and professional standards. Duties and Responsibilities Responsible for the provision of the quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers. Accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians, managers, local politicians and primary care and other independent contractors. Lead the establishment of clear frameworks and processes by which the Division will manage and monitor capacity on a day to day basis, ensuring effective escalation arrangements are in place to maintain safety with the ability to respond where capacity issues present a challenge. Lead the development and delivery of services for health promotion and prevention, working closely with other agencies. Ensure compliance with all statutory requirements e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance.

Required criteria

• First degree or equivalent and three years experience operating at a senior management level in a large complex organisation.
• Professional qualification in a relevant area of health or social care.
• Evidence of continuous professional and management development showing a combination of short courses, structured selfstudy or formal management courses
• Specialist knowledge of a number of disciplines acquired through training and experience over a significant period.

Desirable criteria

• Program and project management qualifications.
• Postgraduate management qualification at Masters level.
• Breadth of knowledge across all health and social care services from primary to tertiary care., Knowledge of national policy and standards of governance.
• Knowledge of NHS and Local Government strategies, policies and plans; in particular those linked with the reshaping of Mental Health and Learning Disability services
• Experience of planning and implementing service change.
• Experience of working with clinicians and multi - professional teams in achieving service improvement.
• Experience of working with partners and stakeholders in delivering changes to services.
• Extensive experience of working at a senior level in a large complex organisation.
• Experience of managing Staff and working with Staff TUs / Staff Representatives.
• Track record in delivering financial plans and budgetary management
• Evidence of achieving targets and objectives within a challenging environment.
• Motivating, coaching and developing individuals to achieve their potential.
• Ability to describe a clear sense of direction and purpose to motivate and enthuse staff and stakeholders.
• Ability to organise own workload and that of the team to meet objectives and operate effectively.

Desirable criteria

• Understanding of contracts and performance procedures.
• Knowledge of local statutory planning frameworks.
• Current knowledge of best practice gained through personal research.
• Experience of working closely with Commissioners to inform and implement policy initiatives., Excellent interpersonal skills in developing and maintaining effective, positive relationships with staff, colleagues and partners.