Service Integration Specialist (Nottingham, GB) in Nottingham

Energy Jobline ZR; Nottingham; Hybrid; GBP 59,000 - 81,000; Full time

Job summary

A leading energy job board in the United Kingdom is seeking a Service Integration Specialist for a hybrid role focused on managing supplier relationships and ensuring service readiness. The ideal candidate will have a solid background in IT service management, excellent communication skills, and the ability to oversee multiple supplier interactions. This position offers a competitive salary and a comprehensive benefits package.

Benefits

26 days holiday + bank holidays

Generous pension scheme

Life cover

Bonus

Flexible benefits package

Qualifications

• Proven experience in IT service management.
• Ability to manage supplier relationships effectively.
• Excellent coordination and communication skills.

Responsibilities

• Define criteria for service readiness and seamless launches.
• Support alignment of SLAs with business requirements.
• Act as primary contact for supplier escalations and stakeholders.
• Ensure compliance and governance of supplier processes.

Skills

ITIL v3 or v4 foundation

Relationship management

Supplier management

Strong communication skills

Attention to detail

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

We are looking for a Service Integration Specialist to join our team on a 9 month fixed term contract. This is a hybrid role based out of Trinity.

Service Integration Specialist

Here’s what you’ll be doing

As a Service Integration Specialist, your responsibilities will include meticulously defining criteria for service readiness, collaborating with stakeholders, and ensuring seamless service launches. With a robust background in IT service management, you will leverage comprehensive knowledge of the IT Service Lifecycle. Excel in supplier management by understanding service level agreements, overcoming underperformance, and enriching our supplier portfolio through market research. Your focus on the service lifecycle will involve defining criteria for engaging, onboarding, and delivering supplier services, exceeding desired outcomes. Showcase a commitment to operational excellence, ensuring the constant pursuit of improved customer outcomes.

• Support alignment of SLAs to meet business requirements.
• Coordinate the supplier portfolio across local, central, and external organizations.
• Serve as the primary point of contact for supplier escalations and internal stakeholders.
• Support the management of operational risks through multi-supplier interactions.
• Ensure supplier process compliance and governance.
• Ensuring all supplier service documentation, including IT service configuration is produced in a timely manner and is maintained by the relevant suppliers.
• Act as the central point of coordination for service transition, ensuring control over modifications and introductions of new services across suppliers.

What we need from you

• ITIL v3 or v4 foundation or above.
• Relationship management.
• Supplier management.
• Strong communication skills (written and verbal).
• Attention to detail.

Here’s what you need to know

Our market‑leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022!

As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we're happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.

As a Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.

We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

At a glance

Reference no.: 240149
Closing date: 05/11/2025
Salary: £59,875.00 to £80,541.00

Get in touch

If you have any further questions, please get in touch with Clare Lees at [e-mail].

About us

E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user‑friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

Connect with us

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Energy Jobline wishes you the very best of luck in your next career move.