Service Information Specialist – Heavy Machinery

Caterpillar Financial Services Corporation; Hurn; On-site; GBP 59,000 - 90,000; Full time

Job summary

A leading construction and mining equipment manufacturer seeks a Service Information Specialist in Hurn, UK. You will develop and author service information critical for Caterpillar machines, ensuring accuracy and safety. The ideal candidate holds an Associate's Degree or has significant experience in heavy equipment repair. This role offers a competitive salary range of approximately $79,800 - $119,760 and comprehensive benefits. Join the team at a company dedicated to sustainable global development.

Benefits

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Flexible Spending Accounts

Career Development

Responsibilities

• Perform and document disassembly and assembly of equipment.
• Comply with safety and contamination control processes.
• Produce assembly information to impact safety and efficiency.
• Utilize ACM system for service information development.
• Conduct research of engineering and product service requirements.
• Collaborate with product groups for accurate service information.

Skills

Customer Focus

Data Gathering & Analysis

Service Excellence

Effective Communications

Problem Solving

Relationship Management

Technical Excellence

Education

Associates Degree or higher

5 years experience servicing/repairing heavy equipment

Tools

Caterpillar Authoring System (ACM)

Teamcenter Visualization

Creo

Pro-Engineer

Job description

A leading construction and mining equipment manufacturer seeks a Service Information Specialist in Hurn, UK. You will develop and author service information critical for Caterpillar machines, ensuring accuracy and safety. The ideal candidate holds an Associate's Degree or has significant experience in heavy equipment repair. This role offers a competitive salary range of approximately $79,800 - $119,760 and comprehensive benefits. Join the team at a company dedicated to sustainable global development.