Service Improvement Manager Band 8a

BSO Recruitment & Selection Services; Magherafelt; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare recruitment agency in Northern Ireland is seeking a Service Improvement Manager to manage and deliver quality and service improvement programmes in Community Mental Health Services. The ideal candidate will have a nursing or relevant professional qualification and at least 3 years in a middle or senior management position. A valid UK driving license is required. This role offers the opportunity to lead initiatives aimed at improving service quality.

Qualifications

• Registered Nurse on the NMC Register, Social Work Qualification, or AHP qualification.
• At least 3 years in a middle/senior management position.
• Valid UK driving license with access to a car.

Responsibilities

• Manage and deliver quality and service improvement programmes.
• Lead bespoke quality and service improvement projects.
• Develop and monitor outcome measures.

Skills

Quality improvement methodology

Data analysis

Leadership

Collaboration

Education

Nursing registration or Social Work Qualification or AHP qualification

3 years in middle/senior management

Job description

The Service Improvement Manager, in consultation with the Assistant Director, will:Manage and deliver on sustainable quality and service improvement programmes across the division.Lead on bespoke quality and service improvement projects within the division for reform and modernisation of services.Develop and monitor outcome measures aligned to the strategic direction of Community Mental Health Services.Provide quality and service improvement support to services/teams engaged in specific reviews and improvement initiatives.

Responsibilities

• Support services to develop and deliver a programme of quality and improvement project plans aligned to divisional and or regional improvement objectives.
• Lead the improvement outcomes data by developing a suite of divisional data dashboards, enabling timely analysis and reporting of local/regional KPIs and quality improvement outcomes.
• Support services to identify improvement aims, measures and use of quality and service improvement methodology, tools and techniques.
• Work with colleagues to ensure quality and service improvements are aligned to policy and strategic development of services.
• Establish the local infrastructure for projects and programmes of work as required.
• Establish links and collaborate with service/quality improvement colleagues across the Division and Trust.

Skills and Qualifications

• Be a registered Nurse, Part 1, on the current NMC Register Or Hold a Social Work Qualification and on the current NISCC Register Or Hold an Allied Health Professions (AHP) qualification and on the current HCPC Register and,
• Have worked for at least 3 years in a middle/senior management position Or A university degree or relevant professional qualification and have worked for at least 3 years in a middle/senior management position.
• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.
• This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

Further Information

Area: Derry or Londonderry
Closing date: 30 Nov 2025