Service Engineer (Waste Water)

Universal Business Team; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A family-run SME in the water industry is seeking a Service Engineer to join their vibrant team. The position involves installing, servicing, and repairing pumps and related equipment across Southern England. This role requires a blend of Mechanical and Electrical knowledge, along with strong problem-solving skills. The ideal candidate will have relevant qualifications, experience in the pump industry, and a commitment to providing exceptional customer service. Competitive salary offered between £35,000 and £45,000 plus benefits.

Benefits

Overtime paid at Time and a half

On call allowance

Tools

Qualifications

• Experience in the pump industry or construction-related roles.
• Self-motivated with a 'can do' attitude.
• Clean driving license.

Responsibilities

• Install, commission, service, and repair pumps and pump systems.
• Attend emergency call-outs for repairs.
• Maintain professionalism and prioritize customer satisfaction.

Skills

Mechanical knowledge

Electrical knowledge

Technical knowledge of water boosting technology

Excellent problem-solving skills

Effective communication skills

Education

Emergency First Aid at Work Qualification

Current CSCS qualification

Confined Space Entry Qualification

Tools

Company van

Mobile phone

Job description

Location: South/South-West England

We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will cover Southern England responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge

Principal Responsibilities:

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
• Ensure safety at all times, producing robust risk assessments and method statements.
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service.
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
• Participate in the on-call rota to provide out-of-hours cover.

• Technical knowledge of water boosting technology and packaged pump stations.
• Experience in the pump industry or construction-related roles.
• Confined Space Entry Qualification.
• Current CSCS qualification.
• Some electrical training.
• Self-motivated with a "can do" attitude and a high standard of workmanship.
• Excellent problem-solving and critical thinking skills.
• Emergency First Aid at Work Qualification.
• Clean driving license.
• Effective communication skills (verbal, written, and email).
• Beneficial IT skills.

Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone