Service Engineer (Smoke & Fire North)

Swegon Ltd.; North East; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading HVAC service provider is looking for a skilled Service Engineer to work independently in customer locations across the North of England. The ideal candidate will maintain and repair smoke and fire dampers, ensuring compliance with health and safety standards. A solid background in HVAC, strong technical communication skills, and relevant qualifications are essential for this role, which offers a dynamic and supportive working environment.

Qualifications

• Experience dealing with customers and communicating technical information.
• Understanding industry standards and health and safety regulations.
• Providing necessary documentation related to servicing.

Responsibilities

• Perform maintenance and service support for smoke/fire dampers.
• Communicate technical needs to the service office.
• Identify commercial opportunities and generate leads.

Skills

Basic knowledge of ventilation and smoke damper control

Communication skills

Health and Safety awareness

Electrical and wiring knowledge

Duct work experience

Education

GCSE or equivalent

Engineering/Mechanical qualification

Full Driving Licence

Computer literacy

Tools

ACRIB / CSCS Card

IPAF

PASMA

Job description

Overview

Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you.

Positions Summary

We have a great opportunity for a Service Engineer to join us within Swegon\'s Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North of the UK and surrounding areas, including some parts of Scotland.

Main duties and responsibilities

• Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
• Communicating technical information and site requirements back to the Service office
• Fault finding
• Liaising and developing working relationships both with the customer and other employees within the company
• Completion of relevant paperwork using our online platform
• Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments
• Lead generation, identifying commercial opportunities for business development
• Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS

Essential Experience

• Basic knowledge of ventilation and smoke damper control and industry practices
• Dealing with customers and the ability to communicate technical information and site requirements back to the Service office
• Awareness and appreciation of Health and Safety requirements to industry standards
• Understanding the importance of working in line with risk assessments and method statements
• Providing an appropriate audit trail of documentation relating to servicing of customer sites
• Base level electrical and wiring knowledge
• Previous experience in duct work

Desirable

• Completion and understanding of the importance of Dynamic Risk Assessments
• Knowledge of smoke damper control products
• Manufacturer training
• All round HVAC knowledge
• Sound controls knowledge
• Practical Smoke/Fire Damper or controls experience
• An appreciation and understanding of the benefits of lead generation and completion of relevant forms

Essential Qualifications

• GCSE or equivalent
• Engineering/Mechanical type qualification
• Full Driving Licence
• Computer literacy
• ACRIB / CSCS Card or other safety awareness course

Desirable Qualifications

• IPAF
• PASMA
• HND/C Mechanical or Electrical engineering or similar
• Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification
• Level 2 or 3 NVQ Refrigeration & Air Conditioning
• Controls qualification