Service Engineer Security Systems, South West

Holt Engineering Recruitment Limited; Normanton and Altofts; On-site; GBP 35,000 - 40,000; Full time

Job summary

A prominent security systems provider is looking for an experienced Service Engineer to maintain and support integrated security systems across the UK. This role involves routine maintenance, troubleshooting, and providing technical guidance for CCTV, access control, and intruder alarm systems. The ideal candidate will have a strong background in the electronic security industry, excellent communication skills, and a customer-focused approach. This position offers generous benefits including annual leave, pension scheme, and private healthcare.

Benefits

25 days annual leave plus bank holidays

Company pension scheme

Private healthcare

Life Assurance (4x salary)

Employee Assistance Programme – 24/7 support

Qualifications

• Proven experience as a Service Engineer or Security Systems Engineer in the electronic security industry.
• Strong working knowledge of CCTV, access control, and intrusion detection technologies.
• Full UK driving licence with flexibility for regional or national travel.

Responsibilities

• Perform routine maintenance, testing, and repairs of security systems.
• Troubleshoot and resolve faults efficiently.
• Provide on-site and remote support, ensuring compliance and performance standards.

Skills

Fault-finding skills

Diagnostic skills

Customer service approach

Education

Relevant technical qualification (electrical or electronic discipline preferred)

Tools

CCTV

Access control systems

Intrusion detection technologies

Job description

Service Engineer Security Systems
Location : (Southwest Swindon / Bristol / Bath area) Sector : Security, Electrical & Building Technology Salary : £35-40,000 DOE

Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting‑edge electronic security and life‑safety solutions across the UK and Europe.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

We’re seeking an experienced Service Engineer to join a respected, employee‑owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites.

This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service, solving complex technical challenges, and ensuring systems remain fully operational for clients across the UK.

Key Responsibilities

• Perform routine maintenance, testing, and repairs of CCTV, access control, and intruder alarm systems
• Troubleshoot and resolve faults efficiently to minimise downtime and maintain client satisfaction
• Provide on‑site and remote support to clients, ensuring all systems meet compliance and performance standards
• Conduct system inspections and preventative maintenance visits
• Deliver clear, customer‑focused technical guidance on system use and functionality
• Maintain accurate service documentation and site records

What You’ll Need

• Proven experience as a Service Engineer or Security Systems Engineer within the electronic security industry
• Strong working knowledge of CCTV, access control, and intrusion detection technologies
• Excellent fault‑finding, diagnostic, and communication skills
• Strong customer‑service approach with the ability to manage client relationships professionally
• Relevant technical qualification (electrical or electronic discipline preferred)
• Full UK driving licence and flexibility to cover regional or national travel

What’s on Offer

• Employee‑owned organisation share in the company’s long‑term success and stability
• 25 days annual leave plus bank holidays
• Company pension scheme
• Private healthcare
• Annual private well‑being and health screening (fully funded)
• Employee Assistance Programme – 24/7 well‑being and support access
• Life Assurance (4x salary) from day one
• Supportive environment focused on development, independence, and continuous learning

If you would like some more information regarding the Service Engineer role, please contact me.