Service Engineer - Industrial Automation

Mase Consulting Ltd; Bristol; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading industrial automation manufacturer based in the UK is seeking a Field Service Engineer to support pharmaceutical customers. The role involves a mix of mechanical and electrical tasks, routine maintenance, and problem solving. Candidates should have at least 2 years of relevant experience and be comfortable with travel. Competitive salary with excellent benefits including a company car and private healthcare.

Benefits

£45K - £55K Basic

Company Car

Private Healthcare

Life Assurance (4×)

5% Matched Pension

Company Credit Card (Travel Expenses)

Overtime Pay at 1.25x

25 Days Holiday + Bank Holidays

Qualifications

• At least 2 years of experience in service engineering or technician role.
• Experience with complex automated pharmaceutical equipment.
• Comfortable working on high-value automated machinery.

Responsibilities

• Operate primarily in a mechanical role with some electrical tasks.
• Support pharmaceutical manufacturers with various technical roles.
• Conduct routine service and calibration work.

Skills

Service Engineering

Mechanical Focus

Electrical Skills

Fault Finding

Customer Interaction

Travel Willingness

Multiskilled

English Fluency

Education

Degree Level Education

Job description

Field Service Engineer / Maintenance Technician - Industrial Automation

Do you enjoy the practical hands‑on elements of engineering and have the desire to work on industry‑leading, highly complex automation equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK with a focus on South.

Why This Company?

This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in the UK. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry's most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.

Rewards & Benefits

• £45K - £55K Basic (dependent on experience)
• Company Car
• Private Healthcare
• 4 × Life Assurance
• 5% Matched Pension
• Company Credit Card (Travel Expenses)
• Overtime (1.25x paid on any hours worked above contracted 39 hours per week)
• 25 Days Holiday + Bank Holidays

About The Role

As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Working within a service engineering team supporting pharmaceutical manufacturers in the UK with a particular focus on the South.
• Attending a low number of customer calls as each case can be extremely complicated and time‑consuming.
• On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Working to preventative maintenance and installation work which is often booked 2‑3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
• Working with the engineering planner to coordinate activities and movements.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
• Completing service visit reports.

About You

The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery. Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery. A valid local driving license is required, as is the right to work in the UK. My client doesn't offer sponsorship.

Job Details

Location: Ideally South UK - Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey. Would also consider candidates in the Midlands.

Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Mechanical Components, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment.

Job Ref: (Apply online only)-CVL