Service Engineer (Guardian)

Core Group; Canterbury; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading security service provider in Kent is seeking an experienced Security Service Engineer. The role involves servicing and maintaining intruder alarms, CCTV, and access control systems, ensuring compliance with industry standards. The position offers a competitive salary of £36,000 – £40,000, with benefits including a company vehicle and ongoing professional training. Ideal candidates will have proven experience in the field and strong customer service skills.

Benefits

Company vehicle

Pension scheme

23 days holiday

Professional training and development

Company sick pay

Qualifications

• Proven experience in servicing and maintaining intruder alarms, CCTV, and access control systems.
• Ability to conduct testing and inspections accurately.
• Experience with networking skills for IP systems.

Responsibilities

• Service and maintain intruder alarm and CCTV systems.
• Ensure compliance with NSI codes of practice.
• Conduct accurate reporting during customer handover.

Skills

Experience as a Security Service Engineer

Competence in intruder alarms

Knowledge of CCTV systems

Understanding of EN50131 standards

Job description

Security Service Engineer – Kent Area

£36,000 – £40,000 (DOE) + Excellent Earnings Potential + Company Vehicle

We are currently seeking a Security Service Engineer to join our dynamic team, providing high-quality servicing and maintenance of intruder alarms, CCTV, and access control systems across Kent.

This is an excellent opportunity for an experienced Service Engineer who enjoys a varied role and takes pride in delivering exceptional customer service. You’ll be working with both residential and small / medium commercial clients, including schools and local businesses, handling multiple service calls each day.

Key Responsibilities

• Service, maintain, and fault-find intruder alarm, CCTV, and access control systems
• Work on IP and analogue CCTV systems with basic networking skills
• Perform maintenance of conventional and wireless intruder alarm systems
• Ensure compliance with NSI codes of practice and current industry standards
• Conduct testing, inspections, and accurate reporting for customer handover

Desirable Skills & Experience

• Proven experience as a Security Service Engineer
• Competence in intruder alarms, CCTV, access control, and door entry systems
• Knowledge of DualCom monitoring and communication devices
• Understanding of EN50131, PD6662, DD243, BS4737, BS8243 standards
• Experience with Emergency Lighting Maintenance
• Familiarity with app-based security systems and major panel brands

You should be experienced in servicing and maintaining intruder alarms and ideally access control and CCTV systems too. Ideally you will be well positioned to cover all of Kent and report into either Orpington or Canterbury.

Benefits

• Join a respected, NSI Gold and BAFE-approved company offering long-term career stability and development opportunities.
• Competitive salary (£35,000 – £40,000 DOE)
• Company vehicle, uniform, PPE, tools provided
• Pension scheme
• 23 days holiday (rising to 25) + bank holidays
• Additional 1-day attendance bonus
• Company sick pay
• BUPA employee assistance program
• Ongoing professional training & development
• Rewards & recognition programs
• Company social events
• Excellent on-call earnings and commission opportunities

Hours & Working Details

Standard hours : Monday–Friday, 8 : 30am start (7.75 hours per day)

On-call rota : 1 in 5 to 1 in 9 weeks (with competitive pay)

Work involves physical activity and working at heights

All applicants must successfully pass NSSA Security Screening prior to employment