Service Engineer (Doors and Roller Shutters)

Additional Resources; United Kingdom; On-site; GBP 35,000 - 37,000; Full time

Job summary

A well-established company is seeking a Service Engineer specializing in doors and roller shutters. You will provide maintenance and repair services across various sites. The role offers a competitive salary between £35,000 and £37,000, with additional benefits including training, annual leave, and pension contributions. Ideal candidates should have field service knowledge, troubleshooting skills, and a full UK driving license.

Benefits

Competitive Salary

Overtime opportunities

Paid travel time

Comprehensive training and development

25 days annual leave plus 8 bank holidays

Workplace pension

Access to Employee Assistance Programme

Qualifications

• Previously worked in similar roles like Service Technician or Field Engineer.
• Prior field service experience in mechanical or electrical environments.
• Experience with roller shutters and automatic doors is ideal.
• Confident using tablets or mobile devices.

Responsibilities

• Act as the main contact for technical service duties.
• Carry out maintenance, repair, and troubleshooting.
• Maintain service records and job updates.
• Manage van stock and ensure readiness for assigned work.
• Ensure high safety and quality standards.

Skills

Field Service experience

Mechanical and electrical systems troubleshooting

Fault diagnosis

Use of mobile devices for job management

Customer service

Job description

An Opportunity Has Arisen for a Service Engineer (Doors and Roller Shutters)to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.

As a Service Engineer, you will be providing expert service, maintenance, and repair of specialist security and access equipment across client sites.

This is an on-field role offering a salary range of £35,000 - £37,000 and benefits.

You Will Be Responsible For:

• Act as the main contact for all technical service duties, covering upkeep, restoration, setup, and issue resolution.
• Carry out planned maintenance, repair, and troubleshooting of mechanical and electrical systems.
• Maintain accurate service records and job updates via mobile devices.
• Manage van stock efficiently and ensure all tools and materials are available for assigned work.
• Ensure work is completed to the highest safety and quality standards.
• Support colleagues in the field when required.
• Provide excellent service to customers and represent the company professionally at all times.

What We Are Looking For:

• Previously worked as a Roller Shutter Engineer, Service Technician, Field Service Technician, Field Service Engineer, Field Engineer, Field Technician, Maintenance Engineer, Maintenance Technician, Dooe Service Technician, Dooe Service Engineer, Installation Engineer, Automatic Door Engineer, Industrial Door Engineer, Door Engineer or in a similar role.
• Prior field service experience preferably in a mechanical or electrical environment.
• Ideally have experience with roller shutters and automatic doors.
• Skilled in diagnosing faults and carrying out equipment repairs.
• Confident using tablets or mobile devices for job management.
• Full UK driving licence.

What's on offer:

• Competitive Salary
• Overtime opportunities.
• Paid travel time for early starts or late finishes.
• Comprehensive training and development plan.
• 25 days annual leave plus 8 bank holidays.
• Workplace pension (employee 5%, employer 3%).
• Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
• Increasing sick pay entitlement with length of service.

This is a fantastic opportunity to join a respected business and take the next step in your career.