Service Engineer

First Recruitment Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in water treatment solutions is seeking a dedicated Service Engineer to join their team. This permanent role covers the Birmingham and Bristol area and involves hands-on servicing, installation, and maintenance of water treatment equipment. The ideal candidate will have strong mechanical or electrical engineering qualifications and experience in the industry, ensuring high standards of service are met. The position offers opportunities for skill development and a supportive work environment focused on health and safety.

Benefits

Holiday allowance of 26 days plus Bank Holidays

Private Healthcare with option to add family

Dental Plan providing cash back on appointments

Enhanced Maternity and Paternity pay

Support for Carers and flexible work options

Lifestyle Account with funding for activities

Discounted Gym Memberships

Volunteering leave

Leading pension contribution of 10%

Income Protection and Life Insurance

Qualifications

• Mechanical or Electrical Engineering qualification and experience required.
• Level 3 or higher qualification preferred.
• Previous experience as a mobile service engineer essential.

Responsibilities

• Installation, servicing, and repair of water treatment equipment.
• Routine maintenance and emergency call-outs as required.
• Producing service reports detailing work done and further recommendations.

Skills

Servicing and repair

Problem-solving

Maintenance

Education

Mechanical or Electrical Engineering qualification – Level 3 or higher

Electro-mechanical apprenticeship or equivalent

ONC or HNC in Mechanical or Electrical Engineering

18th Edition Qualified

Job description

Our top water client is looking for a Service Engineer to work on a permanent basis between the Birmingham and Bristol area

Our Client has a requirement for a Service Engineer, who will be required to work on a permanentbasis between Birmingham and Bristol.

Role Purpose:

• Hands on servicing and repair of water treatment equipment.
• Undertaking scheduled contract service visits, and one-off planned service visits outside of contract
• Emergency call out activity, occasionally outside normal working hours.
• Repair of customer equipment.
• Installation of new equipment where required.

Job Role Responsibilities:

• To undertake installation, commissioning, servicing, calibration, fault finding and repair or replacement of components and equipment on all jobs and specialist projects allotted to them.
• To carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to them efficiently and cost effectively. To use initiative to resolve technical and application problems on site with minimum disruption to the client.
• To develop skills and knowledge beyond their basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary.
• To gain a working knowledge of the equipment manufactured, supplied and supported by the company, including some third party equipment, and develop a basic understanding of the applications they are used in.
• To have a good knowledge of administrative procedures associated with the job, use the company provided tools and systems, and comply with company policies, procedures and guidelines.
• Produce accurate and informative service reports on the completion of each job, detailing what work was done, and any recommendations or further work that requires to be done.
• Ensure all tasks are completed in a timely manner, and in accordance with Company policies and procedures.
• To requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures.
• To acquire a working knowledge in the use of specialist tools and test equipment relating to the job, and to keep secure and in good working order all Company equipment allocated to them.
• To actively promote the Company’s products and services, feeding back sales leads to the office. To maintain and project a high-quality Company image at all times and to confirm to the levels of integrity necessary when working in the customer’s premises.
• Where appropriate, and as approved by the Service Manager, assist with the formal on-site training of Trainees. To provide technical expertise in resolving site problems as and when required.
• To attend training courses as directed by the Service Manager.
• Be available to work out with normal working hours as and when required, including at weekends, and to participate in the Company’s out of hours emergency work, on-call rota, system.
• Be able and prepared to take on short term assignments anywhere in the UK, with reasonable notice.
• Contribute to achieving Company strategies, commitments and objectives, The Service Team’s KPIs and targets, and any personal objectives that may be assigned.
To be responsible for their own health and safety and the health and safety of others that may be affected through their actions or omissions. To pay particular attention to and comply with the Health, Safety, Environmental, Quality, Security and Site policies, rules and instructions as issued by the Company, and those of the Company’s clients.

• To undertake installation, commissioning, servicing, calibration, fault finding and repair or replacement of components and equipment on all jobs and specialist projects allotted to them.
• To carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to them efficiently and cost effectively. To use initiative to resolve technical and application problems on site with minimum disruption to the client.
• To develop skills and knowledge beyond their basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary.
• To gain a working knowledge of the equipment manufactured, supplied and supported by the company, including some third party equipment, and develop a basic understanding of the applications they are used in.
• To have a good knowledge of administrative procedures associated with the job, use the company provided tools and systems, and comply with company policies, procedures and guidelines.
• Produce accurate and informative service reports on the completion of each job, detailing what work was done, and any recommendations or further work that requires to be done.
• Ensure all tasks are completed in a timely manner, and in accordance with Company policies and procedures.
• To requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures.
• To acquire a working knowledge in the use of specialist tools and test equipment relating to the job, and to keep secure and in good working order all Company equipment allocated to them.
• To actively promote the Company’s products and services, feeding back sales leads to the office. To maintain and project a high-quality Company image at all times and to confirm to the levels of integrity necessary when working in the customer’s premises.
• Where appropriate, and as approved by the Service Manager, assist with the formal on-site training of Trainees. To provide technical expertise in resolving site problems as and when required.
• To attend training courses as directed by the Service Manager.
• Be available to work out with normal working hours as and when required, including at weekends, and to participate in the Company’s out of hours emergency work, on-call rota, system.
• Be able and prepared to take on short term assignments anywhere in the UK, with reasonable notice.
• Contribute to achieving Company strategies, commitments and objectives, The Service Team’s KPIs and targets, and any personal objectives that may be assigned.
To be responsible for their own health and safety and the health and safety of others that may be affected through their actions or omissions. To pay particular attention to and comply with the Health, Safety, Environmental, Quality, Security and Site policies, rules and instructions as issued by the Company, and those of the Company’s clients.
• To report to management all accidents, incidents, near misses or malpractice, and assist with the investigation and corrective actions.
• To be responsible for the allocated Company vehicle and to ensure that it is roadworthy and the maintenance and cleanliness conform to statutory regulations and Company requirements.
• The role may also be required to carry out any other duties within the scope and purpose of this role as reasonably request by your line manager and in line with business needs.

Experience / Skills / Knowledge / Qualifications:

• Mechanical or Electrical Engineering qualification – Level 3 or higher
• Plant maintenance/fault finding experience
• Able to work on own with minimal supervision
• Electro-mechanical apprenticeship or equivalent
• ONC or HNC in Mechanical or Electrical Engineering, or similar
• 18th Edition Qualified
• Experience with water purification equipment and systems
• Previous relative experience as a mobile service engineer

Key Requirements

• Post holder must hold a full valid Driving licence for use in the UK
• Must be able to travel within region with occasional stays overnight as required
• The post holder will, once fully competent and inducted, be included in an on call rota which may include occasional out of hours, weekend working and emergency call-outs.
• Holiday allowance 26 days plus Bank Holidays with the option to buy or sell additional days off
• Private Healthcare - currently BUPA, with an option to add your family members
• Dental Plan providing cover or monetary cash back on appointments and treatments
• Enhanced Maternity / Primary Care pay of 13 weeks full pay from Day 1
• Enhanced Paternity / Secondary Care pay of 2 weeks full pay from Day 1
• Adoption Leave of 13 weeks full pay for Parental, and 2 weeks full Co-parental pay from
• day 1 of employment
• Support for Carers offering flexibility for longer term caring needs such as consideringoptions of remote work, flexible work hours, adjusted schedules, and paid or unpaid leave
• A Lifestyle Account where we put in £60 to start you off, then match you £ for £ on everyactivity you buy up to £360
• Discounted Gym Memberships
• All employees receive one day of paid volunteering leave per year
• Leading pension contribution of 10% of your earnings from us every month, doubling yourown contribution of 5%
• Option to buy shares at preferential rates
• Salary Sacrifice Schemes
• The Bigger Picture - protecting you and your loved ones in the longer term
• Industry leading Life Insurance providing you 4 x your salary as a benefit paid to yournominated person(s)
• Income Protection that covers you for 5 years at up to 60% of your salary, with 2 x yoursalary as a lump sum should you be unable to return to work.

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Engineer looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Sector: Commercial, Admin & Office Support

"I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding.

"The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements.

"Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals.

"I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution."

Nuvia

“There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from PA's to Engineers, just goes to show that they have the core skills, intelligence, and initiative that make them great recruiters, and preferred partners.”

Multi-Sector Client

"It’s great to work with a recruitment agency we trust. The team at First Recruitment Group are friendly and straight talking and they continue to provide an excellent service. We’re proud to still be working with them after 20 years."

“We have required anumber of Quality Assurance/Quality Control candidates within the NuclearIndustry. Since early 2016 First Recruitment Group have provided a number ofQA/QC professionals in locations across the UK.

“We have been verypleased with both the quality of supply and the customer service demonstratedand will continue to use their professional services in the future.”

“I have worked with First Recruitment Group as my partner ofchoice across a number of large and challenging Oil & Gas projectsinternationally over recent years.

“First are a high performing business who are built oncredibility, honesty, expertise.

“As we push the frontiers of projects and move in to moreand more challenging and locations, First will continue to be my partner ofchoice to help us deliver our projects with confidence.”

TechnipFMC

"I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding.

"The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements.

"Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals.

"I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution."

Nuvia

“There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from PA's to Engineers, just goes to show that they have the core skills, intelligence, and initiative that make them great recruiters, and preferred partners.”

Multi-Sector Client

"It’s great to work with a recruitment agency we trust. The team at First Recruitment Group are friendly and straight talking and they continue to provide an excellent service. We’re proud to still be working with them after 20 years."

“We have required anumber of Quality Assurance/Quality Control candidates within the NuclearIndustry. Since early 2016 First Recruitment Group have provided a number ofQA/QC professionals in locations across the UK.

“We have been verypleased with both the quality of supply and the customer service demonstratedand will continue to use their professional services in the future.”

“I have worked with First Recruitment Group as my partner ofchoice across a number of large and challenging Oil & Gas projectsinternationally over recent years.

“First are a high performing business who are built oncredibility, honesty, expertise.

“As we push the frontiers of projects and move in to moreand more challenging and locations, First will continue to be my partner ofchoice to help us deliver our projects with confidence.”

TechnipFMC

"I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding.

"The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements.

"Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals.

"I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution."

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