Service Engineer

Wanzl UK; Swindon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading provider of retail solutions is looking for a Mobile Engineer in Swindon. The role involves maintaining and repairing trolleys at client sites, requiring mechanical expertise and strong customer service skills. Candidates must possess a valid driver's license and be able to work independently. Competitive salary and benefits offered, along with training opportunities and a supportive work environment.

Benefits

Competitive salary and benefits package

Comprehensive training and development opportunities

Access to discounts for major supermarkets

Enrolment into the NEST Pension Scheme

Qualifications

• Solid mechanical understanding and knowledge required.
• Strong customer service and communication skills needed.
• Ability to work independently and punctually is essential.
• Valid driver's license is a must.

Responsibilities

• Maintain and repair trolleys and mechanical items used in retail.
• Perform routine maintenance and inspections at client sites.
• Liaise with store managers and the Wanzl office.

Skills

Mechanical understanding and knowledge

Customer service skills

Communication skills

MIG welding experience

IT system usage

Job description

Overview

MOBILE ENGINEER

Enjoy working on your own? Have an interest in repairing things? And have a driving license? Then our Mobile Engineer opportunity could be just what you are looking for!

Wanzl is a leading provider of innovative retail solutions, committed to enhancing the shopping experience for customers worldwide. We pride ourselves on maintaining high standards of safety, efficiency, and customer satisfaction, and this is where you fit in.

Our Mobile Engineers are responsible for the maintenance, repair, and continuous improvement of trolleys and other mechanical items used in retail environments. This role requires a combination of mechanical expertise, problem-solving skills, and a proactive approach to ensure the reliability and efficiency of trolley operations.

Our Engineers work mainly from a custom fitted vehicle at clients sites performing routine maintenance and inspections predominately on trolleys ensuring they are in optimal working condition. This will involve liaising with store managers and the Wanzl office both verbally and using IT systems.

Health and safety is our top priority. We want to ensure not only your safety, but also that of the rest of your team and our customers by providing comprehensive training and upskilling.

In short; our job is to give customers the best possible shopping experience with the best possible shopping equipment by adopting our company values.

What We Need From You

You’ll need to live within the Swindon, Basingstoke, Reading area.

• A solid mechanical understanding and knowledge
• Strong customer service and communication skills
• The ability to work independently, reliably and punctually
• Previous experience in MIG welding advantageous
• A valid drivers license is essential
• Ability for an occasional overnight stay away
• Capable of using IT systems

What You’ll Get Back From Us

• Competitive salary and benefits package
• Comprehensive training and development opportunities
• A supportive and collaborative work environment
• Opportunities for career advancement within the company
• Access to various discounts for major supermarkets, cinema tickets, holiday booking sites and many more
• Enrolment into the NEST Pension Scheme

Hours

Hours of work 4 x 12 hour shifts per week, either Monday Thursday or Tuesday to Friday.

How To Apply

If you are a motivated individual with a passion for customer service, like and operational excellence, and you like being around people, then we’d love to hear from you! Please send your CV and a cover letter detailing your relevant experience.

Wanzl is an equal opportunity employer. With almost 5,000 colleagues based across over 30 countries, we celebrate diversity and are committed to creating a great working environment for all our team.

Join us and help us deliver outstanding maintenance services to our valued customers!