Service Engineer

Orona UK; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading elevator company in Newcastle is seeking Service Engineers to join its service team. Candidates should have a comprehensive lift engineering background, including NVQ 3 in Lift Engineering. Responsibilities include planned maintenance, building client relationships, and ensuring safety compliance. The role offers competitive salary and benefits such as 25 days holiday and a pension plan. If you're motivated and passionate about the lift industry, apply now.

Benefits

Competitive salary

25 days holiday + 8 Bank Holidays

Pension with company contributions

Life Assurance

Medical Cash Back Plan

Enhanced Family Friendly Leave

Employee Assistance Program

Eyecare vouchers

Long Service Awards

Training and Development opportunities

Qualifications

• Comprehensive Lift engineering background required.
• Experience of working with lifts is essential.
• A valid UK Driving Licence is necessary.

Responsibilities

• Carrying out planned preventative maintenance and service visits.
• Building relationships with clients and meeting response times.
• Providing regular updates to the Service Supervisor/Manager.

Skills

Customer skills

Problem solving

Initiative

Education

NVQ 3 in Lift Engineering

Job description

Service Engineer

About Us

ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.

We are looking for Service Engineers to join our Service team in Newcastle and surrounding areas.

If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent – we want to hear from you!

Responsibilities

• Carrying out regular planned preventative maintenance and service visits
• Meeting agreed customer response times, building relationships with our clients
• Providing regular updates to the Service Supervisor/Service Manager
• Problem solving and working on your own initiative
• Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts
• Customer Focus – aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations
• Health, Safety and Environment – fully understands the risks and all HSE aspects of the role and proactively implements laid down procedures under own initiative

Qualifications

• NVQ 3 in Lift Engineering
• Experience of working with lifts
• Strong customer skills
• A valid UK Driving Licence
• Flexible Hours

Benefits

• Competitive salary
• 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
• Pension (Company contributions rising with service)
• Life Assurance
• Medical Cash Back Plan
• Enhanced Family Friendly Leave
• GP24/7 Employee Assistance Program
• Eyecare vouchers
• Long Service Awards
• Recruitment referral fee
• Training and Development opportunities

What you should do next

If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.