Service Engineer

Headway Recruitment; Manchester; On-site; GBP 46,000 - 55,000; Full time

Job summary

A growing engineering manufacturer is seeking a Service & Installation Engineer based in Stockport. This role involves installing and servicing high-precision machinery, requiring strong electrical and mechanical skills along with international travel to the USA. Ideal candidates should possess a proven track record in similar roles, be capable of fault-finding, and be willing to mentor junior staff. Benefits include flexible working hours, generous holiday allowance, and an annual bonus.

Benefits

20 days holiday plus bank holidays

Annual discretionary bonus

Pension scheme

Qualifications

• Proven track record as a Service & Installation Engineer or similar.
• Strong hands-on electrical or mechanical skills.
• Experience commissioning or installing machinery or automation systems.

Responsibilities

• Electrical and mechanical installation of equipment across UK and international client sites.
• Perform fault-finding and troubleshooting on electrical, mechanical and software-related issues.
• Read and interpret CAD drawings and wiring schematics.

Skills

Electrical and mechanical skills

Fault-finding

Interpreting technical drawings

Problem-solving

Leadership and mentoring

Education

Full UK driving licence

Valid passport

Tools

CAD software

Job description

Overview

Service & Installation Engineer

Location: Stockport (with some UK and international travel – primarily USA)

Salary: circa £55,000 DOE + Bonus + Pension

Job Type: Permanent, Full-Time

I’m recruiting on behalf of a growing engineering manufacturer in Stockport, specialising in the design and build of high-precision inspection and simulation machinery. They are looking to appoint an experienced Service & Installation Engineer to take on a technically advanced, customer-facing and hands-on role. This description retains the original position details with a clear, job-focused structure.

Responsibilities

• Installation & Field Service — Electrical and mechanical installation of equipment across UK and international client sites (primarily the USA).
• Troubleshooting — Perform fault-finding and troubleshooting on electrical, mechanical and software-related issues (with support from the software team).
• Documentation & Interpretation — Read and interpret CAD drawings, wiring schematics and engineering diagrams to ensure accurate installations.
• System Management & Technical Leadership — Act as the technical point of contact on-site, leading service interventions and managing small project teams where required.
• Performance & Improvements — Monitor machine / system performance, complete service audits and ensure long-term reliability; identify potential problems, implement corrective actions and suggest system improvements.
• Mentoring — Support and mentor junior engineers.
• Workshop & Practical Assembly — When not travelling, support mechanical build, electrical wiring and system assembly in the Stockport facility; carry out pre-delivery inspections, testing, upgrades and modifications before dispatch to clients.
• Cross-Functional Collaboration — Work closely with design, software and control engineering teams to resolve technical issues.
• Documentation, Compliance & Reporting — Maintain detailed service reports, commissioning records, system configurations and maintenance logs; ensure work adheres to company standards, site health and safety procedures and relevant legislation; complete QA checks, risk assessments and client sign-off documentation.
• Customer Engagement & Collaboration — Build strong relationships with customers, provide clear communication, updates and post-service support; explain system functionality, train customer staff on usage and escalate complex issues to relevant internal teams; collaborate with design, software and product development teams to feed back real-world issues and improvements.

Person Specification – Senior Service & Installation Engineer

Essential :

• Proven track record as a Service & Installation Engineer, Service Engineer, Maintenance Engineer or similar.
• Strong hands-on electrical or mechanical skills, ideally both.
• Confident in electrical wiring, panel work, mechanical assembly and fault-finding.
• Experience commissioning or installing machinery or automation systems (OT / DCS knowledge advantageous).
• Able to interpret technical drawings, wiring schematics and CAD layouts.
• Full UK driving licence and valid passport.
• Able and willing to travel internationally (approx. 3–4 times per year to the USA, typically 1–2 weeks per trip).
• No known restrictions that would prevent obtaining a US visa.

Desirable :

• Experience working with machinery in industries such as robotics, inspection systems, automotive or mechatronics.
• Leadership, mentoring or supervisory experience.
• CAD literacy or understanding of industrial software / controls.

Benefits & Working Structure

• Based in Stockport – minimum of 3 days per week on-site when not travelling.
• 37.5-hour week with flexible start times (core hours by 9:30am).
• 20 days holiday + bank holidays + birthday off, with option to buy up to 5 additional days.
• Annual discretionary bonus.
• Pension scheme.
• Company credit card for travel expenses, plus overtime or time off in lieu for weekend / extended travel.

Interested? If you're a capable Service & Installation Engineer who enjoys problem-solving, hands-on technical work and international travel, this is an excellent opportunity to step into a senior role within a growing and innovative engineering business.