Service Engineer

Randstad Technologies Recruitment; Hailsham; On-site; GBP 38,000 - 40,000; Full time

Job summary

A maintenance and engineering specialist is seeking a Field Service Engineer in the South East of the UK. You will install, service, and maintain essential equipment, ensuring high customer service standards and minimal disruption. Training is provided, and a full driving licence is required. Join a company committed to sustainability with competitive benefits including a top-end company van and an annual bonus scheme.

Benefits

Top-end company van

Tools and PPE supplied

Annual bonus scheme

33 days of holiday

Pension and life assurance

Dedicated training and development support

Qualifications

• Basic knowledge of circuits and fault-finding.
• Experience with mechanical equipment is a plus, training provided.
• Full UK driving licence required.

Responsibilities

• Install, service, and maintain laundry dosing and pump systems.
• Diagnose and repair electrical and mechanical faults.
• Execute Planned Preventative Maintenance (PPM) and reactive support.
• Provide excellent customer service with minimal disruption.
• Maintain accurate service records.

Skills

Electrical safety knowledge

Customer service skills

Self-motivated

Communication skills

Job description

Position: Service Engineer
Location: South East Region
Hours: Monday – Friday, 8:00 am – 5:00 pm
Salary: £38,000 – £40,000 basic per annum + Benefits

The Opportunity

Are you a skilled Service Engineer with a knack for problem‑solving and a passion for great customer service? Join a leading specialist with over 30 years of dedicated service in the maintenance and engineering sector. We are committed to sustainability, guided by our core values, and focused on delivering exceptional outcomes.

We're looking for a motivated and flexible Field Service Engineer to cover the South East of the UK. This is a crucial, customer‑facing role where you'll install, service, and maintain essential pump and boiler equipment as well as electrical installations. Full product training will be provided, making this a fantastic chance to specialise and grow.

The Role: What You'll Be Doing

• Install, service, and maintain laundry dosing and pump systems across commercial and industrial laundry rooms.
• Diagnose and repair both basic electrical and mechanical faults.
• Execute both Planned Preventative Maintenance (PPM) and reactive support to ensure maximum uptime.
• Uphold the highest Health & Safety and company policy standards in all work.
• Provide excellent customer service, ensuring minimal disruption in sensitive care environments.
• Maintain accurate service records and coordinate effectively with the wider customer support teams.

Your Skills & Experience

• Basic knowledge of circuits, fault‑finding, and electrical safety (electrical competency).
• Experience with pumps, dosing systems, or other mechanical equipment is desirable but not essential – training provided.
• Self‑motivated and comfortable working independently while covering the South East region, including occasional overnight stays.
• Strong communication and customer‑service skills.
• Full UK driving licence.

What We Offer You

• Top‑end company van.
• Tools and PPE supplied.
• Annual bonus scheme.
• 33 days of holiday (including bank holidays).
• Pension, life assurance & death in service cover.
• Medicash scheme.
• Dedicated training & development support.

Job titles: Field Service Engineer, Maintenance Engineer, Electrical Technician, Electromechanical Service Engineer, Mobile Service Technician, Facilities Engineer, Electrical Engineer.

Suitable locations: Crawley, Croydon, Reading, Guilford, Basingstoke, Ashford, Maidstone, Dartford, Worthing, Eastbourne, Andover, Watford, Romford, London.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.