Service Engineer

Wallace Hind Selection LTD; Guildford; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading capital equipment manufacturer in the UK is seeking a skilled Service Engineer. This role involves planned installations, reactive repairs, and long-term customer relationship management across multiple industries. Ideal candidates will demonstrate mechanical, electrical, and customer-facing skills, and a willingness to travel occasionally for training. Competitive salary and comprehensive benefits package included.

Benefits

Company Car or Van

Pension - matched to 5%

Private Healthcare

Income Protection cover

Life Assurance

25 Days Annual Leave plus Statutory Days

Qualifications

• Tangible experience as a Service Engineer in an industrial setting.
• Experience with capital equipment.
• Full driving license and flexibility for overnight stays.

Responsibilities

• Conduct planned installations and repairs on machinery.
• Manage a diverse workload across various industries.
• Build long-term relationships with customers.

Skills

Mechanical engineering skills

Electrical engineering skills

Customer-facing skills

Problem-solving

Job description

Are you a professional Service Engineer with a flexible mindset who enjoys a variety of travel, both locally and nationally? We welcome applications from hard working Service Engineers with different industrial capital equipment backgrounds.

BASIC SALARY: £40,000 - £48,000

BENEFITS:

• Additional overnight payment for any nights away
• Company Car or Van
• 25 Days Annual Leave plus Statutory Days
• Pension - matched to 5% of salary
• Private Healthcare
• Life Assurance
• Income Protection cover

LOCATION: South-East or South-Central-based, and/or South or West of the M25, with regional and national travel as required (5 days on the road per week).

COMMUTABLE LOCATIONS: Woking, Guildford, Leatherhead, Crawley, Slough, Windsor, Reading, Basingstoke, Redhill, Wokingham, Bracknell, Epsom, Aldershot, Camberley, Farnham, Thatcham.

JOB DESCRIPTION: Service Engineer, Maintenance Engineer - Industrial Capital Equipment, Machinery

As our Service Engineer, you will join an established and experienced national team, your first 6 months will be spent training, learning on the job, and shadowing a colleague until you are competent and ready to work solo.

KEY RESPONSIBILITIES: Service Engineer, Maintenance Engineer - Industrial Capital Equipment, Machinery

Your job will include:

• A mixture of planned installations, coupled with reactive repair work
• Dealing with breakdowns and servicing of machinery on customers' premises
• Managing a diverse workload
• Working with customers across many industry sectors; including print, packaging, defence, aerospace, graphics, medical, automotive, and fashion, etc
• Building seamless long-term relationships with our customers, both externally and internally
• Providing technical support and expertise within our state-of-the-art internal demo centre
• Write and complete Field Service Reports for customer records

PERSON SPECIFICATION: Service Engineer, Maintenance Engineer - Industrial Capital Equipment, Machinery

To be successful in your application, you will have tangible experience of working in an industrial Service Engineer role, within capital equipment (or similar). In addition to this you will also be able to demonstrate:

• Mechanical, Electronic, Electrical, and Software engineering skills gained within a fast-paced environment
• Smart, credible, customer-facing, and creative flare in problem-solving
• Full driving licence, passport, and flexible to conduct overnight stays in the UK, and skills training in Switzerland (or occasional overseas work)
• Confident communication, with the adaptability to engage at all levels
• A methodical approach with the ability to work independently, manage your time, and deliver accurate results

We are a multiple-award winning, branded manufacturer of prestigious capital equipment used across a wide range of industries. Our products and service support are recognised as industry leading.

Wallace Hind Selection, alongside our client, embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.