Service Engineer

Kone México; Greater London; On-site; GBP 30,000 - 52,000; Full time

Job summary

KONE in the United Kingdom is seeking a Service Engineer to service, maintain and fault-find on escalators and lifts across your local area. You will help keep equipment safe, reliable and running smoothly for customers.

You will carry out planned maintenance, respond to breakdowns, perform repairs and ensure compliance with safety and quality standards while working independently with support from the KONE team.

Qualifications

• NVQ Level 3 in Lifts Engineering or equivalent.
• Full UK driving licence.
• Experience working within the lifts industry.
• Good fault-finding and problem-solving skills.
• A strong focus on safety and customer service.

Responsibilities

• Carrying out planned maintenance and servicing on lifts.
• Attending breakdowns and diagnosing faults.
• Completing repairs and minor works.
• Ensuring equipment meets safety and quality standards.
• Providing a great service to our customers.
• Working independently while being supported by your wider KONE team.

Skills

Fault finding

Customer service

Safety awareness

Independent working

Education

NVQ Level 3 in Lifts Engineering or equivalent

Job description

About the role

We’re looking for an Service Engineer to join our team at KONE. You’ll be responsible for servicing, maintaining and fault-finding on escalators across your local area, helping to keep equipment safe, reliable and running smoothly for our customers.

What you’ll be doing

• Carrying out planned maintenance and servicing on lifts
• Attending breakdowns and diagnosing faults
• Completing repairs and minor works
• Ensuring equipment meets safety and quality standards
• Providing a great service to our customers
• Working independently while being supported by your wider KONE team

What we’re looking for

• NVQ Level 3 in LIfts Engineering or equivalent
• Full UK driving licence
• Experience working within the lifts industry
• Good fault-finding and problem-solving skills
• A strong focus on safety and customer service

Why KONE?

At KONE, we want you to build a career, not just take your next job. Development is a big part of what we offer. You’ll have opportunities to: Develop your technical knowledge and skills, Work across different equipment and environments, Access ongoing training and support, Progress into more senior technical, supervisory or management roles, Explore different career paths across KONE as you develop. Whether you want to become a technical expert or take your career in a new direction, we’ll support you in building your future with us.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people everyday, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.