Service Engineer

Tiger Resourcing Group; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading security services provider in Greater London is looking for an experienced Security Engineer. Responsibilities include servicing and repairing access control and CCTV systems, conducting routine inspections, and providing excellent customer service. Candidates must have at least 3 years of experience, a valid UK driving license, and strong problem-solving skills. The role offers overtime compensation and a requirement to participate in an on-call rota.

Benefits

Overtime and Saturday pay

Travel time compensation

Double pay for Sundays and public holidays

Qualifications

• At least 3 years of experience with CCTV or Access Control systems.
• Proficient computer network skills.
• Valid driving license for the UK.

Responsibilities

• Service and repair of access control and CCTV systems.
• Routine inspections and troubleshooting faults.
• Maintain compliance documentation and accurate records.

Skills

CCTV expertise

Access Control proficiency

Strong problem-solving skills

Excellent customer service skills

Ability to work independently

Tools

Hikvision

Paxton

IP-based systems

ECS / FESS Card

Job description

Working Hours

• Monday to Friday - from 8am till 5pm

Location

• 1h30 max away from South Wimbledon office
• The person will mainly be required to work in and around the M25 with some further locations when needed.

Requirements

• At least 3 years working with either CCTV or Access
• Control systems is required.
• Proficient computer network user.
• A valid clean driving licence is essential.
• Valid ECS / FESS Card for site-based work.
• Valid driving license for UK.

The ideal candidate will be competent and have a strong background in, maintenance, and repair of Access Control and CCTV systems.

Responsibilities

• Service and repair.
• Routine inspections.
• Troubleshooting faults.
• Excellent customer service.
• Maintain accurate records and compliance documentation.
• Ensure all work complies with industry standards and regulations.
• Participate in an on-call rota for emergency call-outs 1 week in 7.

Experience

• Proven experience and work history as Security Engineer.
• Strong understanding of electronic security systems, maintenance, and repair.
• Set up IP-based security systems, configure network settings, and ensure proper communication between devices and servers.
• Troubleshoot and resolve technical issues.
• Set up remote monitoring solutions and provide remote technical support to clients.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team.
• Good communications and excellent customer interactions.

Must have Experience working with:

• CCTV – Hikvision, Hanwha, Avigilon, EagleEye and Vista
• Access Control – Paxton, ACT, Salto, Brivo and Gallagher
• Door Entry – Fermax, BPT, Videx and 2N

Additional Compensation

Our overtime and Saturday are paid rate, we also pay travel time, Sundays and Public holidays are paid 2x.