Service Engineer

Reed; Epsom; On-site; GBP 38,000 - 45,000; Full time

Job summary

A security solutions firm in London is seeking a dedicated Service Engineer. The role involves completing planned maintenance visits and attending remedial call-outs. The ideal candidate will ensure service operations comply with client SLAs. Ideal candidates will have experience with CCTV and alarm systems. The firm offers a competitive salary and benefits package, along with opportunities for professional growth.

Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

Supportive team environment

Qualifications

• Experience in a Service Engineer or similar role is required.
• Ability to work independently or as part of a team.
• Attention to detail is essential.

Responsibilities

• Complete planned preventative maintenance visits.
• Attend service call-outs in a timely manner.
• Participate in the out-of-hours call-out rota.

Skills

Proven experience as a Service Engineer

Experience maintaining and installing CCTV and alarm systems

Excellent problem-solving skills

Good communication skills

Ability to read and interpret documents

Job description

Service Engineer

• Job Type: Full-time
• Location: London
• Salary: Up to £45,000

We are seeking a dedicated Service Engineer to join our client’s team. This role involves completing planned preventative maintenance visits and attending remedial call-outs as required. The ideal candidate will be responsible for ensuring all service operations are executed efficiently and in compliance with client SLAs.

Our client is a London-based security firm that offers a range of security solutions for a wide variety of clients, including major hospitals, academic institutions and corporations. Services offered include the design, supply, installation and maintenance of physical security systems.

Day-to-day of the role:

• Complete planned preventative maintenance visits, documenting and recording all assets tested.
• Record the outcomes on the correct maintenance paperwork and carry out SSA and firmware updates as needed on a site-by-site basis.
• Ensure jobs are completed on the Job Management system in real-time.
• Return all service documentation to the office upon completion of PPMs for processing.
• Maintain van stock at the required level and add to job sheets as used.
• Attend service call-outs in a timely manner and according to client SLAs.
• Participate in the out-of-hours call-out rota.
• Carry out service remedial small works installations as required.
• Perform any other tasks as may be assigned by the Senior Management Team.

Required Skills & Qualifications:

• Proven experience as a Service Engineer or similar role.
• Experience maintaining and ideally installation of CCTV and alarm systems
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent problem-solving skills and attention to detail.
• Good communication skills and the ability to work independently or as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive team environment.

To apply for this Service Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.