Service Engineer

Randstad Technologies Recruitment; Crawley; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Engineer to provide installation, service, and maintenance for pump and boiler equipment across the South East UK. The role requires electrical competency and offers training. Benefits include a company van, annual bonus, and 33 days of holiday. Candidates must have a full UK driving license and excellent customer service skills.

Benefits

Top-End Company Van

Tools and PPE supplied

Annual Bonus Scheme

33 days of holiday

Pension and Life Assurance

Medicash Scheme

Dedicated Training & Development support

Qualifications

• Basic knowledge of circuits, fault-finding, and electrical safety is essential.
• Experience with pumps or dosing systems is desirable, but training will be provided.
• Strong communicator with excellent customer service skills.

Responsibilities

• Install, service, and maintain laundry dosing and pump systems.
• Diagnose and repair both electrical and mechanical faults.
• Execute planned preventive maintenance and reactive support.

Skills

Electrical Competency

Mechanical Aptitude

Flexibility & Independence

Communication

Driving

Tools

Tools and PPE

Job description

Position: Service Engineer

Location: South East Region

Hours: Monday - Friday, 8.00am - 5.00pm

Salary: £38,000 - £40,000 basic per annum + Benefits

The Opportunity

Are you a skilled Service Engineer with a knack for problem‑solving and a passion for great customer service? Join a leading specialist with over 30 years of dedicated service in the maintenance and engineering sector. We are committed to sustainability, guided by our core values, and focused on delivering exceptional outcomes.

We’re looking for a motivated and flexible Field Service Engineer to cover the South East of the UK. This is a crucial, customer‑facing role where you’ll install, service, and maintain essential pump and boiler equipment as well as electrical installations. Full product training will be provided, making this a fantastic chance to specialise and grow.

The Role: What You’ll Be Doing

This is a permanent, full‑time position (40 hours/week, Monday to Friday, typically 8:00am - 5:00pm), requiring flexibility to respond to emergency repairs outside of standard working hours.

• Install, Service, and Maintain laundry dosing and pump systems across commercial and industrial laundry rooms.
• Diagnose and Repair both basic electrical and mechanical faults.
• Execute both Planned Preventative Maintenance (PPM) and reactive support to ensure maximum uptime.
• Uphold the highest Health & Safety and company policy standards in all work.
• Provide excellent customer service, ensuring minimal disruption in sensitive care environments.
• Maintain accurate service records and coordinate effectively with the wider customer support teams.

Your Skills & Experience

We’re looking for an independent, reliable, and hands‑on engineer with:

• Electrical Competency: Basic knowledge of circuits, fault‑finding, and electrical safety is essential.
• Mechanical Aptitude: Experience with pumps, dosing systems, or other mechanical equipment is desirable but not essential – we will train you!
• Flexibility & Independence: Self‑motivated and comfortable working independently while covering the South East region, including occasional overnight stays when necessary.
• Communication: A strong communicator with excellent customer service skills.
• Driving: A Full UK Driving Licence is essential.

What We Offer You

• Top‑End Company Van
• Tools and PPE supplied
• Annual Bonus Scheme
• 33 days of holiday (including bank holidays)
• Pension, Life Assurance & Death in Service cover
• Medicash Scheme
• Dedicated Training & Development support

Job Titles: Field Service Engineer, Maintenance Engineer, Electrical Technician, Electromechanical Service Engineer, Mobile Service Technician, Facilities Engineer, Electrical Engineer.

Suitable locations: Crawley, Croydon, Reading, Guilford, Basingstoke, Ashford, Maidstone, Dartford, Worthing, Eastbourne, Dartford, Andover, Watford, Romford, London.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.