Service Engineer

Ltek Recruitment Ltd; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A growing automation solutions provider in Coventry is seeking an experienced Service Engineer to provide remote and on-site technical support. The role involves troubleshooting PLC issues, performing preventative maintenance, and participating in an on-call rota. Candidates should have a strong background in PLCs and electrical engineering, with a full clean UK driving licence required. This role offers the opportunity to work within a dedicated team on challenging technical problems.

Qualifications

• Strong experience with PLCs in FMCG or manufacturing environments required.
• Proven knowledge of safety circuits and control systems essential.
• Full clean UK driving licence is a must for this role.

Responsibilities

• Troubleshoot, diagnose, and resolve faults on client equipment both remotely and on-site.
• Participate in a 1-in-4 on-call rota with uplifted pay and call-out compensation.
• Implement and maintain remote connection tools and communication protocols.

Skills

Strong experience with PLCs – Siemens, Allen Bradley, Mitsubishi or Omron

High-level electrical fault-finding and diagnostic skills

Understanding of networking and communication protocols

Excellent communicator with a client-first approach

Education

Completed Electrical Engineering Apprenticeship or equivalent qualification

Job description

My client is a growing automation and control solutions provider delivering cutting‑edge support to clients across the FMCG and manufacturing sectors. Their team thrives on solving technical challenges and delivering top‑tier service, whether remotely or on‑site. As they expand, they are looking for an experienced Service Engineer to join the team and help support a valued client base.

Role

As a Service Engineer, you'll provide remote and on‑site technical support to resolve machinery breakdowns and control system issues. You'll work with a wide range of PLC platforms, diagnosing faults, modifying code, and ensuring minimal downtime for our clients. You'll also play a vital role in preventative maintenance, system improvements, and supporting our on‑call rota. If you're passionate about automation, proactive problem‑solving, and enjoy a mix of fieldwork and technical interaction—this is the role for you.

What You'll Do

• Troubleshoot, diagnose and resolve faults on client equipment both remotely and on‑site
• Work with PLC platforms including Siemens, Allen Bradley, Mitsubishi, Omron (others beneficial)
• Read, interrogate and modify existing PLC code to aid system recovery and optimisation
• Carry out routine maintenance, system checks and client support documentation
• Survey systems for new or non‑contracted clients to prepare for onboarding
• Implement and maintain remote connection tools and communication protocols
• Source current or obsolete components and liaise with suppliers
• Participate in a 1‑in‑4 on‑call rota (24/7) with uplifted pay and call‑out compensation
• Support continuous improvement and documentation updates
• Work in accordance with company’s ISO Integrated Management System (IMS), RAMS and HSE protocols
• Promote a safe and compliant working environment, reporting any unsafe acts or near‑misses

What we need for this service engineer role

• Completed Electrical Engineering Apprenticeship or equivalent qualification
• Strong experience with PLCs – Siemens, Allen Bradley, Mitsubishi or Omron
• Background in FMCG, manufacturing or automated production environments
• Proven knowledge of safety circuits and control systems
• High‑level electrical fault‑finding and diagnostic skills
• Understanding of networking, communication protocols and remote support tools
• Excellent communicator with a client‑first approach
• Full clean UK driving licence (essential)