Service Engineer

CP Management Solutions LTD; City Of London; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading security solutions provider in the United Kingdom is seeking an experienced Security Service Engineer. This role involves the servicing and maintenance of intruder alarms, CCTV, and access control systems across various sites. Ideal candidates will possess extensive experience in the field and a full UK driving license. The position offers a competitive salary, a company vehicle, and numerous benefits including ongoing training and development opportunities.

Benefits

Pension

23 days holiday rising to 25

Attendance bonus and company sick pay

Company vehicle, uniform, PPE, and tools provided

Ongoing training and career development opportunities

BUPA Employee Assistance Program

Extra earning potential through on-call rotations and commission

Qualifications

• Experience with service, maintenance, and commissioning of security systems.
• Knowledge of NSI codes of practice and current industry standards.
• Full manual UK driving license essential.

Responsibilities

• Service, maintain, and commission intruder alarms, CCTV, and access control systems.
• Respond efficiently to multiple service calls per day.
• Ensure compliance with industry standards.

Skills

Extensive experience as a Service Engineer in intruder alarms, access control, and CCTV systems.

Knowledge of both IP & analogue CCTV, including basic networking skills.

Strong communication, time-management, and self-motivation skills.

Job description

Overview

Security Service Engineer – East London / Essex area
£38,000 – £42,000 DOE + Excellent Earnings Potential + Company Vehicle

Are you an experienced Service Engineer with a passion for maintaining and servicing advanced security systems? We are a leading supplier of security solutions to residential and SME clients across London and the South East, recently recognized at the 2024 Security & Fire Excellence Awards for our Spy Academy Training Initiative.

We are looking for a skilled Service Engineer to join our team, providing top-quality servicing and maintenance of intruder alarms, CCTV, and access control systems. This is an exciting opportunity for a motivated professional who thrives in a flexible, fast-paced environment and enjoys working across a variety of sites, including residential properties, schools, and small to medium commercial businesses.

Responsibilities

• Service, maintain, and commission intruder alarms, CCTV, and access control systems.
• Respond efficiently to multiple service calls per day, providing high-quality solutions to customers.
• Ensure compliance with all current industry standards, including EN50131, PD6662, DD243, BS4737, and BS8243.
• Maintain emergency lighting and dual com monitoring systems.
• Work safely at height and handle physically demanding tasks as required.

Desirable Skills & Experience

• Extensive experience as a Service Engineer in intruder alarms, access control, and CCTV systems.
• Knowledge of both IP & analogue CCTV, including basic networking skills.
• Familiarity with conventional and wireless intruder alarm systems.
• Working knowledge of major security panel brands and app-based systems.
• Understanding of NSI codes of practice and current industry standards.

About You

• Strong communication, time-management, and self-motivation skills.
• Flexible and able to cover West London and RH/GU postcodes or East London and Essex, with willingness to cover other London areas.
• Full manual UK driving license is essential.

Benefits

• Competitive basic salary dependent on experience.
• Pension, 23 days holiday rising to 25, plus bank holidays.
• Attendance bonus and company sick pay.
• Company vehicle, uniform, PPE, and tools provided.
• Ongoing training and career development opportunities.
• BUPA Employee Assistance Program, rewards & recognition, and company events.
• Extra earning potential through on-call rotations and commission.

Hours & Details

• Standard hours: 7.75 hours onsite Monday – Friday, starting at 8:30 am.
• On-call rota: 1 in 5 to 1 in 9 weeks, with competitive rates.
• Role requires flexibility, physical fitness, and the ability to work safely at height.
• NSSA Security Screening is required.

If you are a professional Service Engineer looking to join a reputable, growing company and take your career to the next level, we want to hear from you!