Service Desk Engineer

Eurobase People; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

An IT consultancy is looking for an Early Life Support Engineer for MOD MNO Migration Phase 2. The role involves setting up a Refresh Clinic, managing device movements, and assisting with technical support. Active SC Clearance is mandatory. Positions available in various UK locations including Catterick and Portsmouth. Pay is £25.15 per hour inside IR35 via umbrella.

Qualifications

• Active SC Clearance required.
• Ability to follow instructions from contractors and managers.
• Experience with device setup and refresh.

Responsibilities

• Set-up Refresh Clinic and move devices as instructed.
• Login to systems as required for refresh tasks.
• Update workflow management system correctly.
• Conduct manual stock checks and report findings.

Job description

My client are an IT consultancy specialising in all things IT support, they are currently working with a government body.

Location: Catterick, Lympstone, Lyneham, Chatham, Portsmouth.

Pay: £25.15 an hour inside IR35 via umbrella

SC Clearance required.

SC Clearance must be active.

Job Description:

MOD MNO Migration Phase 2 - Early Life Support Engineer Onsite THE COUNTESS OF WESSEX LINES

ELS

Migration Set-up

• Set-up Refresh Clinic
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions
• Refresh Laptops
• Correctly update the Contractor's workflow management system at all relevant steps
• Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager
• Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager
• Assist in securing the devices in the onsite storage location at the end of each day.
• Must be SC Cleared