Service Desk Analyst (French or Swedish speaking)

Sysco; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading service provider is seeking a Service Desk Analyst to provide level 1 support for internal users. The role involves handling inquiries through various channels and requires excellent communication and troubleshooting skills. This is a full-time, permanent position based in a hybrid model across Ashford, Belfast, or London.

Qualifications

• Experience in providing level 1 support.
• Excellent communication skills.
• Ability to troubleshoot and resolve issues.

Responsibilities

• Act as the first point of contact for internal users.
• Offer level 1 support via various channels.
• Log and troubleshoot user issues.

Job description

Job Description

Service Desk Analyst
Hybrid - Ashford, Belfast or London

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot...