Service Desk Analyst (French or Swedish speaking)

Sysco; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading foodservice distributor is seeking a full-time Service Desk Analyst to join their team. This hybrid role in London, Ashford, or Belfast will be the first point of contact for internal users, providing support and handling escalations. Candidates should possess strong communication skills and experience in a similar role.

Qualifications

• Experience in a similar support role.
• Excellent communication skills.
• Ability to troubleshoot and resolve issues.

Responsibilities

• Act as the first point of contact for internal users.
• Log and troubleshoot issues via various channels.
• Handle non-critical escalations.

Job description

Job Description

Service Desk Analyst
Hybrid - Ashford, Belfast or London

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot...