Service Desk Analyst — Flexible Frontline IT Support

Staffordshire Police; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

A regional law enforcement agency in the United Kingdom is seeking a Service Desk Analyst to join its in-house IT team. The role focuses on delivering excellent customer service while supporting the digital transformation of the agency. The ideal candidate will have a strong IT background, interpersonal skills, and attention to detail. Benefits include a generous salary, pension scheme, flexible working, and training opportunities.

Benefits

Pension Scheme

Generous holiday entitlement

Flexible / Agile Working

Sick pay scheme

Family friendly policies

Health and wellbeing support

On site Gyms

Training and development opportunities

Free Parking at selected sites

Qualifications

• Strong IT background is required.
• Must deliver excellent customer service.
• Keen attention to detail is a must.

Responsibilities

• Join a restructured IT team.
• Support and deliver critical IT systems.
• Work well as part of a team or independently.

Skills

Interpersonal skills

Attention to detail

Customer service

Job description

A regional law enforcement agency in the United Kingdom is seeking a Service Desk Analyst to join its in-house IT team. The role focuses on delivering excellent customer service while supporting the digital transformation of the agency. The ideal candidate will have a strong IT background, interpersonal skills, and attention to detail. Benefits include a generous salary, pension scheme, flexible working, and training opportunities.