Service Desk Analyst

SelectRecruitment.je; United Kingdom, United Kingdom; On-site; GBP 24,000 - 36,000; Full time

Job summary

SelectRecruitment.je is assisting a UK-based client in seeking a motivated IT support professional to join their Information Services team. The role focuses on delivering first-class technical support to IT users across multiple jurisdictions and collaborating on local projects.

The successful candidate will work with Windows 11, Office 365, Azure Administration, Cisco Webex Calling, Intune, Citrix and iManage Cloud, bringing strong communication and meticulous planning to a fast-paced

Qualifications

• Experience in a similar IT support role.
• Proficient with Windows 11 and Office 365.
• Familiar with Azure Administration, Intune, Citrix and iManage Cloud.

Responsibilities

• Provide first line IT user support across multiple jurisdictions.
• Participate in local IT projects and initiatives.
• Demonstrate planning, prioritisation and independent work in a fast-paced environment.

Skills

Strong communication

Attention to detail

Planning and prioritising

Independent work

Tools

Windows 11

Microsoft Office 365

Microsoft Azure Administration

Cisco Webex Calling

Microsoft Intune

Citrix

iManage Cloud

Job description

Our client is seeking a motivated individual with a passion for all things techie to join their fast-paced and collaborative Information Services team!

The successful candidate will provide first class technical support to IT users across multiple jurisdictions, and will also have the opportunity to get involved with local projects and initiatives.

Applicants must have experience in a similar role, and be competent in the use of Windows 11, Microsoft Office 365, Microsoft Azure Administration, Cisco Webex Calling, Microsoft InTune, Citrix and iManage Cloud. You ll need strong communication skills, a high level of attention to detail, and the ability to plan, prioritise and work independently. A commitment to this sector is essential, as is a willingness to pursue further studies and develop your career within a continuously evolving environment.