Service Demand Planning Associate

Adecco; Burgess Hill; Hybrid; Part time

Job summary

A leading recruitment agency in Burgess Hill seeks a Service Demand Planning Associate. This role involves coordinating supply-demand balancing, ensuring resource availability, and collaborating with teams to address challenges. Ideal candidates should possess strong analytical and communication skills, with a focus on customer satisfaction. Flexible hybrid working arrangements are available.

Benefits

Flexibility to work from home

Opportunities for professional growth

Supportive work-life balance

Qualifications

• Minimum of 5 GCSEs including English and Mathematics.
• Previous experience in demand planning is desirable.
• Ability to manage multiple requests in a fast-paced environment.

Responsibilities

• Monitor demand and supply of service activities.
• Resolve supply-demand issues collaboratively.
• Support demand-supply balance meetings.
• Ensure data accuracy in inventory management.
• Communicate effectively with stakeholders.

Skills

Analytical skills

Communication skills

CRM proficiency

Attention to detail

Education

A-level educated or equivalent

Job description

Job Title: Service Demand Planning Associate

Contract: 9 months

Pay Rate: £15-£17 PAYE or £19.89 - £22.55 LTD

Location: Burgess Hill (hybrid - 2 days in the office per week)

Your Mission

As a Service Demand Planning Associate, you will play a crucial role in coordinating the supply-demand balancing process. Your efforts will ensure that the right resources are available at the right time to support customers across the UK and ROI.

Key Responsibilities

• Monitor demand and supply of service activities using digital tools and systems.
• Proactively address and resolve supply-demand issues in collaboration with cross-functional teams.
• Support weekly Demand-Supply balance meetings, providing insights for effective decision-making.
• Ensure data accuracy and optimal performance of inventory management processes.
• Communicate effectively with stakeholders to keep everyone informed and engaged.

What You'll Need

• A-level educated or equivalent with a minimum of 5 GCSEs (including English and Mathematics).
• Previous experience in demand planning (desirable) and proficiency in CRM systems.
• Strong analytical skills with a keen attention to detail.
• Proven ability to manage multiple requests and conflicting priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal.

Why Join Us?

• Collaborate with a passionate team dedicated to service excellence.
• Flexibility to work from home with a supportive work-life balance.
• Opportunities for professional growth and development within a reputable organisation.

Your Contribution Matters

• Help deploy field service personnel to meet and exceed customer expectations.
• Raise awareness of demand planning challenges and contribute to solutions.
• Participate in continuous improvement initiatives for the supply chain process.

Values We Cherish

• Integrity
• Courage
• Passion

If you're diligent, analytically-minded, and ready to take on a rewarding challenge in a customer-centric environment, we want to hear from you!

How to Apply

To be part of this exciting opportunity, please submit your CV and a brief cover letter outlining your relevant experience and enthusiasm for the role.

Join us in shaping the future of healthcare service demand planning! Your expertise could be just what we need to ensure the highest level of customer satisfaction.

Apply now and embark on a fulfilling career journey with us!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you