Service Demand Planning Associate

Adecco; Burgess Hill; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Service Demand Planning Associate for a 6-month temporary position in Burgess Hill. The role involves coordinating supply-demand balancing, capacity forecasting, and monitoring demand and supply. Ideal candidates will have strong communication skills, a minimum of 5 GCSEs, and previous experience in demand planning. This office-based role may offer work-from-home flexibility. Join a collaborative environment aimed at enhancing healthcare services.

Benefits

Supportive and collaborative environment

Skill development opportunities

Qualifications

• Minimum of 5 GCSEs including English and Mathematics.
• Previous experience in demand planning is desirable.
• Ability to manage multiple requests in a fast-paced environment.

Responsibilities

• Coordinate Supply-Demand Balancing to ensure customer satisfaction.
• Support capacity forecasts to achieve business goals.
• Utilize digital tools to monitor demand and supply.

Skills

Strong communication skills

Data analysis skills

Stakeholder management

Education

A level educated or equivalent

Minimum of 5 GCSEs including English and Mathematics

Tools

CRM systems

Job description

Job Advertisement: Service Demand Planning Associate

Are you ready to make a meaningful impact in the healthcare sector? Our client is seeking a Service Demand Planning Associate to join their dynamic team in Burgess Hill for a temporary, Full time position lasting 6 months. This is your chance to play a crucial role in ensuring that the right resources are available at the right time to support our customers throughout the UK and ROI.

What You’ll Do:

What You’ll Do:
As a Service Demand Planning Associate, you will contribute to the success of our organization by:

• Coordinating Supply-Demand Balancing: Ensure the highest level of customer satisfaction through effective resource management.
• Capacity Forecasting: Support the execution of capacity forecasts to help achieve business strategic goals.
• Monitoring Demand and Supply: Utilize digital tools and systems to regularly check the balance of service activities, addressing any imbalances proactively.
• Collaboration: Work closely with cross-functional teams to resolve supply issues and support weekly demand‑supply balance meetings.
• Data Accuracy: Ensure the highest standards of data entry and reporting for inventory management.
• Stakeholder Communication: Keep all key stakeholders updated on demand planning requirements, ensuring transparency and efficiency in communication.

Key Responsibilities:

• Actively engage with stakeholders for day‑to‑day resource planning.
• Proactively manage and communicate about out‑of‑hours cases and planning decisions.
• Collaborate with the Service Demand Planning Specialists for mid to long‑term capacity planning, focusing on proactive service activities.

Qualifications:

• A level educated or equivalent, with a minimum of 5 GCSEs (including English and Mathematics).
• Previous experience in demand planning is desirable.
• Familiarity with CRM systems and strong data analysis skills.
• Ability to manage multiple requests and conflicting priorities in a fast‑paced environment.

Core Competencies:

• Strong communication skills, both verbal and written.
• Proven track record in stakeholder management.
• Diligent and analytically‑minded with a keen eye for detail.
• Comfortable working independently or in a team setting.

Why Join Us?

• Work in a supportive and collaborative environment.
• Contribute to innovative solutions that enhance healthcare service delivery.
• Develop your skills and expertise within a leading organization in the healthcare industry.

Work Pattern:

• Office‑based role with flexibility to work from home as needed.
• Willingness to work shifts outside core hours.

If you are passionate about making a difference and have the skills to thrive in a dynamic environment, we want to hear from you!

Apply now to embark on a rewarding career as a Service Demand Planning Associate. Join us in our mission to provide exceptional healthcare service to our customers!

Note: This is a temporary position for 6 months. We look forward to welcoming a new team member who embodies integrity, courage, and passion.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.