Service Demand Planner - Hybrid, Data-Driven

CK Group- Science, Clinical and Technical; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global diagnostics company is seeking a Service Demand Planning Associate in Burgess Hill, West Sussex, for a 6-month contract. The role offers hybrid working with 2 days on-site. Responsibilities include monitoring service activities, updating customers, resolving supply issues, and supporting weekly meetings. Candidates should have previous experience in demand planning and be comfortable with digital tools like SAP and CRM systems. This role is essential for maintaining effective communication in a technology-led environment.

Qualifications

• Previous experience in a demand planning function.
• Essential to have experience in enterprise information systems.
• Experience in a technology-led environment, ideally healthcare.

Responsibilities

• Utilise digital tools to monitor demand and supply of service activities.
• Regularly update customers on case changes.
• Identify and resolve supply issues by collaborating with stakeholders.
• Support weekly Demand-Supply balance meetings.

Skills

Demand planning experience

Data analysis

CRM system proficiency

Communication skills

Education

A-level educated or equivalent

Tools

SAP

ERP

CRM

Job description

A global diagnostics company is seeking a Service Demand Planning Associate in Burgess Hill, West Sussex, for a 6-month contract. The role offers hybrid working with 2 days on-site. Responsibilities include monitoring service activities, updating customers, resolving supply issues, and supporting weekly meetings. Candidates should have previous experience in demand planning and be comfortable with digital tools like SAP and CRM systems. This role is essential for maintaining effective communication in a technology-led environment.