Service Delivery Manager

Leighacademiestrust; Rochester; On-site; GBP 100,000 - 125,000; Full time

Job summary

An educational trust in Rochester is seeking a Service Delivery Manager to ensure high-quality IT and Facilities services for its academies. The ideal candidate will have experience in a multi-site educational environment and a strong customer-first attitude. This role offers competitive salary and progressive opportunities.

Benefits

Competitive salary

Local Government Pension Scheme

Access to a free virtual GP Service

Collaborative MAT network

Qualifications

• Experience managing services in an educational environment.
• Familiarity with IT and Facilities management is advantageous.
• Ability to effectively collaborate with IT and Facilities teams.

Responsibilities

• Deliver high-quality IT and Facilities services to academies.
• Act as key contact for academy Principals regarding service quality.
• Support a small team of Cluster IT Managers and Facilities Managers.

Skills

Customer-first attitude

Experience in multi-site management

Strong communication skills

Job description

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Competitive salary with progression opportunities + Local Government Pension Scheme + 24/7 access to a free virtual GP Service + collaborative MAT network + additional LAT benefits.

Are you passionate about making a difference in education? Leigh Academies Trust is seeking a Service Delivery Manager to play a vital role in supporting our growing 33 academies - and those joining in the future.

As a Service Delivery Manager, you'll take ownership of key responsibilities within a defined geographical area, delivering high-quality IT and Facilities services that enable our academies to thrive. By working closely with a dedicated local team of IT Managers and Facilities Manager, you'll ensure each academy maximises its resources to support the best possible educational outcomes.

You will be the key contact for each academy Principal with reference to services provided by the Infrastructure Services team, ensuring that services delivered are of the highest quality.

Whilst a background in Facilities and/or IT might be advantageous, experience of managing in a busy multi-site education environment and an ability to always put the customer first would be key qualities in our successful candidate.

Whilst working collaboratively as part of the Infrastructure Services team, each Service Delivery Manager is responsible for the delivery of services within their designated academies, supporting a small team of Cluster IT Managers and Facilities Managers.

Please note that interviews will be held on a rolling basis, so we encourage early applications to avoid missing out on this exciting opportunity.

Applying for this Opportunity

Thank you for your interest in joining us. If you'd like to find out more about this role or arrange a visit to the academy, please don't hesitate to contact Charlotte Herberts (Recruitment Advisor): [e-mail] / 01634 412 245.

To support your application, we recommend viewing the Job Pack by clicking here, which outlines the full role responsibilities and person specification. This will guide you in preparing a strong application and understanding what we're looking for.

Early applications are encouraged, as we reserve the right to interview before the closing date. All applications must be submitted through our online application form prior to the deadline.

Our Commitment to Safeguarding, Equality & Diversity

Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about it on our Careers site. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.