Service Delivery Manager

INDOTRONIX AVANI UK, LTD; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading IT consultancy in the UK is seeking a Service Delivery Manager with extensive experience in Oracle Fusion Cloud and a focus on planning and RAID management. The role requires strong leadership in complex projects and essential communication skills. Contract duration is 4 months at a rate of £520 INSIDE IR35, with a hybrid work model. Ideal candidates will have a degree and significant ERP transformation experience.

Qualifications

• Over ten years of experience in complex ERP transformation programmes.
• Minimum of 5 years in Oracle Fusion Cloud implementation programmes over £25 million.
• Ability to manage complex stakeholder and supplier landscapes.

Responsibilities

• Active management of planning and RAID management.
• Support teams in breaking down complex delivery.
• Produce quality written documents for governance forums.

Skills

Project planning software expertise

Agile software development tools proficiency

Excellent communication skills

Ability to analyze complex programs

Leadership in planning methodologies

Risk management process knowledge

Education

Degree level qualification

Tools

MS Project Professional

JIRA

PowerPoint

Excel

Word

Job description

Service Delivery Manager

Location: London - £520 GBP INSIDE IR35 Contract

Posted by: INDOTRONIX AVANI UK, LTD

Posted: Wednesday, 26 November 2025

Applicants must be eligible to work in the specified location.

Role: Service Delivery Manager - Oracle Fusion

Locations: London OR Abbey Wood, Bristol-UK

Job Type: Contract job INSIDE IR35/Pay Rate - £520 GBP INSIDE IR35

Duration: 4 Months but likely for extension

Work Model: Hybrid - 3 Days Onsite in a Week

Typical Role Profile

Candidates for this role will come from system implementation partners of Oracle Fusion Cloud with highly significant planning and RAID management capability. Candidates will be senior Oracle Fusion Cloud programme planners with experience of RAID management. Client‑side implementation supervision experience and Oracle Fusion Cloud upgrade programme experience will not be the right experience for this role. This is not a pure planner role within any transformation programme. It is not a plan or RAID administration or reporting role either. The role needs active management experience of planning and RAID management. General programme management or PMO administration experience will not be the right experience for this role. Although planning and plan management is the key responsibility for this role, sound experience of RAID management is also essential.

Essential Qualifications/Experience

• A degree level qualification (essential)
• Over ten years' experience in complex ERP enabled transformation programmes with a minimum of 5 years' experience in Oracle Fusion Cloud implementation programmes of over £25 million annual budget (essential)
• Highly proficient in the use of project planning software eg, MS Project Professional plan and proficient in agile software development and implementation tools eg, JIRA (essential)
• Ability to analyse complex programmes and projects and report information in a range of formats (essential)
• Excellent communication skills, written and oral, and be able to present complex or sensitive information effectively (essential)
• Ability to produce quality written documents covering their area of responsibility for various governance forums eg, the programme board, and the sponsor group board (essential)
• Ability to support teams in breaking down complex delivery into manageable work packages and activities (essential)
• Ability to effectively lead and support teams using a range of methodologies in planning (highly desirable)
• Knowledge and experience in applying risk management processes and in supporting others to apply risk management methodologies (highly desirable)
• Able to work to deadlines and under pressure in a rapidly changing environment (highly desirable)
• Able to manage competing and conflicting demands, balancing priorities to respond to changes in service demand (highly desirable)
• Experience of managing complex stakeholder landscape (essential)
• Experience of working effectively in a complex third‑party supplier landscape (highly desirable)
• Proficient in using PowerPoint, Excel, Word (essential)
• Ability to work independently (essential)

Location: London, UK

Industry: IT

Duration: 4 months

Rate: £520 GBP INSIDE IR35

Employment Business: INDOTRONIX AVANI UK, LTD

Contact: Rajesh Kumar

Email Contact: This Employment Business

Reference: JS