Service Delivery Coordinator – Drill Bits Services (d/f/m)

Baker Hughes; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy technology company in Aberdeen seeks a Service Delivery Coordinator to manage client relationships and ensure on-time delivery of services. The ideal candidate has a Bachelor's degree, deep knowledge of rig operations, and proven experience in Drill bits. You'll work on critical projects and support a collaborative and innovative team environment.

Benefits

Comprehensive private medical care options

Contemporary work-life balance policies

Life insurance and disability programs

Qualifications

• Deep knowledge and understanding of rig operations.
• Proven experience in Drill bits.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Apply Health, Safety and Environment standards.
• Plan, coordinate and monitor all job activities.
• Manage client relationships as primary contact for job preparation.

Skills

Leadership skills

Communication skills

Problem-solving

Knowledge of Drill Bits

Analytical skills

Education

Bachelor's degree

High School Diploma with relevant experience

Job description

Do you love collaborating with teams to solve complex problems? Do you enjoy leading a team that provides a high‑quality service for our customers?

Join our Delivery Team

Our Drill Bits Team provides industry‑leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.

Partner with the best

Are you ready to join us in changing the future of energy and in delivering innovative outcomes to our customers? You will lead by doing, gaining real‑world experience by working on important, challenging projects across various areas. Joining a global team, you will work alongside some of the brightest technical minds in the world.

As a Service Delivery Coordinator – Drill Bits Services, you will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will ensure flawless execution, on‑time delivery and contract adherence. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for -

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained
• Conducting all activities in line with our non‑negotiables, applicable processes and cultural pillars
• Planning, coordinating and monitoring all job activities for our business in UK, Germany and other Europe countries
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support
• Managing client relationships through being the primary contact for job preparation, execution and close out
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients objectives
• Drive sales through bits and BHA optimizations
• Maintaining complete and current knowledge of the product status including future use and needs of the customer
• Managing the activities of supporting organizations to ensure that technical and business problems are resolved
• Be self‑independent and lease with international teams to gather the equipment needed

To be successful in this role you will:

• Have a Bachelors' degree or High School Diploma with relevant experience
• Deep knowledge and understanding of rig operations
• Drill bits technical knowledge and optimization through analytical analysis
• Have a proven experience in Drill bits
• Demonstrate a track record of operation performance success through optimization
• Held in presence customer daily drilling meeting
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams
• Have the ability to manage multiple project and deadlines
• Be successful at building relationships and collaborating to resolve problems.
• Have knowledge of the Drill Bits industry, its competitors, products, markets, key players and customers in the area is a plus

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work‑life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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