Service Delivery and Improvements Officer

My Four Wheels; Sevenoaks; On-site; GBP 40,000 - 60,000; Full time

Job description

Customer Service Advisor – FM Conway

FM Conway is looking to recruit a proactive and service-focused Customer Service Advisor to join our Aggregate and Asphalt division. As our Customer Service Advisor, you’ll play a vital role in delivering excellent service by providing clear and timely updates to customers, …

Postal/Parcel Delivery Driver

Job Opportunity: Postal/Parcel Delivery Driver Location: Sevenoaks Start Date: ASAP Contract Type: Temporary / Contract Pay Rate: £13.37 per hour Hours: Up to 40 hours per week Schedule: Monday to Friday & weekends, between 07:00 - 19:00 Overtime: Available on…

Contract Manager – Housing Association

Our client, an acclaimed Housing Association, is looking for an experienced Contract Manager to lead Sustainability projects that improve the energy performance of homes and help achieve ambitious sustainability targets. Location: Hybrid (Office base in Kent) Contract: …

Junior Credit Controller – FM Conway

FM Conway recruiting for a Junior Credit Controller to join our Finance Division. In this role, you will support the improvement of the company’s cash flow, provide daily updates on receipt confirmations, and liaise with external customers to encourage timely payments. This…

Law Firm Birketts

Job Description: The firm Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, …

Four Wheels – Driving School

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who…

Audit Manager – Chartered Accountancy Practice

Job Description: TPF Recruitment are currently supporting a fantastic chartered accountancy practice in Sevenoaks, Kent, who are recruiting for an Audit Manager on a permanent, full time, or part time basis. The practice has been established for many years and has seen…

Service Delivery and Improvements Officer – West Kent Housing Association

£35,093 per annum, full‑time, hybrid with an office base of Sevenoaks, Kent

Job Description: This role plays a vital part in ensuring our homes and services remain safe and compliant in line with gas safety regulation as well as legislation such as the Decent Homes Standard. You will support the programming, coordination and delivery of planned programmes to include gas safety checks, heating system installations and other non‑gas statutory compliance works. You will be expected to have a keen eye for detail and support internal customers with case management within critical timescales. The successful candidate must be confident with Excel, be able to interpret system reporting and use data insights to identify issues or risks. The role will accurately maintain and update key compliance and business systems. You will also need to be confident to work closely with operational teams as well as the wider organisation to resolve challenges whilst maintaining safety at all times. Together with a small dynamic team, you will drive service enhancements through effective problem solving, process design and be able to work under pressure. Please see attached job description for further information. If you cannot see it attached, please visit our website.

About Us – West Kent

We are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. The vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self‑awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location Details

The role will be based in our Sevenoaks Office. We offer a flexible approach to hybrid working, with full‑time colleagues basing themselves in the office twice a week.

Application Information

We will only consider applications submitted with a full CV and completed application form. Should you wish to have an informal chat pre‑application, please contact Michelle Redfern, iNHomes Service Delivery Manager, via our contact team on 01732 749400.

Advert Closing Date

5pm on 6 January 2026

Interview Date

19 January 2026

Department – Academic/Bath Spa University partnership (BSU)

Location: Greenford or Stratford (On‑Site)

Job – Lecturer

Salary: 55,000 Type of Contract: Full‑Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to…