Service Coordinator - Tunbridge Wells - £37,000

RGB Network; Royal Tunbridge Wells; On-site; GBP 30,000 - 37,000; Full time

Job summary

A well-established engineering firm in Tunbridge Wells is seeking a Service Coordinator to enhance their service department. Responsibilities include scheduling service technicians, creating-work orders, and maintaining client communications. Ideal candidates should have strong organizational and communication skills, alongside experience in a similar role. This is a full-time, office-based position that offers a competitive salary and benefits including private healthcare and an enhanced pension scheme.

Benefits

Free Parking Onsite

Private Healthcare

Enhanced Pension Scheme

20 & 8 Days Bank Annual Leave (+ Birthday off)

Qualifications

• Experience working in a similar role.
• Attention to detail in service management.
• Professional and courteous manner in communication.

Responsibilities

• Coordinate and schedule service technicians for assignments.
• Create and close work orders in the service management system.
• Communicate with clients about job status.

Skills

Excellent organisational skills

Strong communication skills

Ability to manage multiple tasks

Proficient in office software

Job description

Service Coordinator - Tunbridge Wells - £37,000

RGB Network are currently representing a well‑established engineering firm based in Tunbridge Wells, who are looking for an additional service coordinator to join their team to support their service department.

Salary Package

• £30,000 - £37,000 DOE
• Office based position
• Working hours 8am - 5pm
• Free Parking Onsite
• Private Healthcare
• Enhanced Pension Scheme
• 20 & 8 Days Bank Annual Leave (+ Birthday off)

Duties

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the company's service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling, and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment, and logistics for service tasks.
• Maintain accurate records, reports, and compliance‑related documentation.

Requirements

• Experience working in a similar role.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in office software and internal management systems.
• Professional, courteous manner when dealing with clients, contractors, and colleagues.
• Able to work under pressure and meet deadlines.

Please Contact

Georgie Thain