Service Coordinator (Fire Risk)

Additional Resources; United Kingdom; On-site; GBP 26,000; Full time

Job summary

A well-established property management firm in the United Kingdom seeks a Service Coordinator to support the compliance and consultancy team. Responsibilities include managing tenant queries, assisting various stakeholders, and maintaining departmental records. Candidates should have relevant experience in building safety coordination and strong customer service skills. This role offers a salary of £26,000 and benefits.

Qualifications

• Experience as a Building Safety Coordinator or similar role.
• Admin experience in health and safety.
• Ability to manage workloads independently and in a team.

Responsibilities

• Assist in delivering property and fund management services.
• Liaise with internal teams and partners for process improvements.
• Support monitoring and performance assessment of contractors.
• Manage tenant and client queries via various channels.
• Conduct site visits for inspection documentation.
• Review Fire Risk Assessments and Building Inspection Reports.
• Maintain organized departmental records.

Skills

Customer service skills

Relationship building

IT competency

Organizational skills

Tools

Microsoft Office

Job description

An opportunity has arisen for a Service Coordinator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.

As a Service Coordinator, you will be providing essential support to the compliance and consultancy team, ensuring smooth coordination of safety, data, and administrative functions.

This role offers a salary of £26,000 and benefits.

Responsibilities

• Assisting in the delivery of professional property and fund management services to various clients and stakeholders
• Liaising with internal teams and external partners to gather vital information and identify process improvements
• Supporting the monitoring, auditing, and performance assessment of third‑party contractors and service providers
• Managing tenant and client queries via phone, email, and written correspondence
• Conducting periodic site visits to complete inspection documentation when required
• Reviewing Fire Risk Assessments and Building Inspection Reports to ensure all actions and defects are addressed promptly
• Maintaining organised departmental records and documentation systems

Qualifications

• Previously worked as a Building Safety Coordinator, Operations Coordinator, Facilities Coordinator, Project Coordinator or in a similar role.
• Must have admin experience working in health and safety
• Excellent customer service and relationship‑building abilities
• Competent user of Microsoft Office and confident with IT systems
• Ability to manage workloads independently and contribute effectively as part of a team
• Enthusiasm for learning and a willingness to gain further professional qualifications

This is an excellent opportunity to join a forward‑thinking organisation and develop your career within building safety and compliance.