Service Coordinator - Customer Care & Rental Desk Admin

Sunbelt Rentals UK & Ireland; Grangemouth; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading equipment rental company is looking for a Service Coordinator in Grangemouth, Scotland. In this role, you will be responsible for supporting the rental desk operation through administrative tasks and customer communications. Ideal candidates should have experience in customer service, strong communication skills, and the ability to manage multiple tasks. The role offers a flexible rewards package including generous holiday allowance, life assurance, and a pension scheme.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Qualifications

• Experience in a customer service role, preferably in a rental or service environment.
• Strong communication skills, both verbal and written.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Communicating with customers regarding breakdowns.
• Controlling customer repair administration.
• Collating breakdown information for reports.
• Coordinating transport logistics for equipment.

Skills

Customer communication

Administrative support

Transport coordination

Problem-solving

Job description

A leading equipment rental company is looking for a Service Coordinator in Grangemouth, Scotland. In this role, you will be responsible for supporting the rental desk operation through administrative tasks and customer communications. Ideal candidates should have experience in customer service, strong communication skills, and the ability to manage multiple tasks. The role offers a flexible rewards package including generous holiday allowance, life assurance, and a pension scheme.