Service Coordinator

Interaction Recruitment; South Yorkshire; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading service coordination company in the UK is seeking an experienced Service Coordinator to manage a team of mobile engineers and ensure timely project execution. In this mission-critical role, you will be responsible for coordinating maintenance and installations, leading in a high-pressure environment, and delivering exceptional client support. The ideal candidate will have proven experience in project coordination and strong customer care skills. Competitive salary offers from £28,000 to £32,000 are available.

Qualifications

• Proven experience in project coordination is required.
• Experience in leading a team is essential.
• Strong organizational skills and commercial acumen are necessary.
• A natural instinct for customer care is needed.

Responsibilities

• Coordinate and manage 5 mobile engineers across the North Central region.
• Schedule urgent and planned works without delays.
• Be the first point of contact for clients in a professional manner.
• Manage strict deadlines, budgets, and high expectations.
• Work closely with purchasing and sales teams for collaboration.
• Ensure timely completion of site surveys, quotations, and installations.
• Handle credit checks, supplier coordination, and subcontractor management.
• Constantly reschedule resources to meet shifting priorities.
• Deliver smooth project execution from start to finish.

Skills

Reactive and planned project coordination

Leading a team

Strong organisational skills

Commercial acumen

Customer care

Job description

Service Coordinator

Hours: Monday to Friday, 08 00

Location: Wakefield, WF2 9FW

£28,000 - £32,000

This is not just a job, it’s a mission‑critical role in a 24/7 service‑based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence, not an inconvenience, but the reason we exist.

We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high‑pressure environment and is ready to lead from the front.

There will be three areas you will be responsible for managing: Pre‑planned maintenance (PPM), Reactive and Installations.

Job Responsibilities

• Coordinate and manage 5 mobile engineers across the North Central region
• Schedule urgent and planned works, ensuring no delays, no excuses
• Be the first point of contact for clients – professional, positive, and proactive
• Manage strict deadlines, tight budgets, and high expectations
• Work closely with purchasing and sales teams – we are one team, one goal
• Ensure site surveys, quotations, and installations are completed on time
• Handle credit checks, supplier coordination, and subcontractor management
• Constantly reschedule resources to meet shifting priorities
• Deliver smooth project execution from start to finish

• Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch
• PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking
• Client Communication: Clear, confident, and always positive
• Commercial Awareness: Protecting and enhancing margin on every transaction

Experience required

• Proven experience in reactive and planned project coordination
• Experience leading a team
• Strong organisational skills and commercial acumen
• A natural instinct for customer care

Ready to lead, deliver, and make a difference? Apply now and become part of a company where every second counts and every action matters.

INDLEE