Service Coordinator

TN United Kingdom; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Service Coordinator to join their Inverness team. This full-time, permanent role involves coordinating service visits, managing communication between clients and engineers, and ensuring operational delivery meets expectations. The ideal candidate will possess strong computer skills, effective communication abilities, and a proactive approach to teamwork. Join a dynamic team that values individual contributions and supports professional growth while making a significant impact in the field of facilities management.

Benefits

Company Pension

Life Assurance

Qualifications

• Good working knowledge of computer packages; Word, Excel and Outlook.
• Experience working independently and as part of a team.

Responsibilities

• Create scheduled service visits for Mobile Engineers and sub-contractors.
• Liaise between customer and operations management for smooth delivery.
• Manage tasks to ensure maintenance delivery within budget and timescales.

Skills

Computer Packages (Word, Excel, Outlook)

Telephone Skills

Effective Communication Skills

Teamwork

Job description

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Richard Irvin an RSK Group company are recruiting for a Service Coordinator to join the team based in Inverness, UK. This is a full-time, permanent position.

Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.

Responsibilities:

• Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
• Request RAMS for subcontractor visits
• Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
• Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
• Liaise between customer and operations management to ensure smooth operational delivery
• Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales

Qualifications and Experience:

• Good working knowledge of computer packages; Word, Excel and Outlook
• Excellent telephone skills and manner
• Effective communication skills both oral and written
• Experience working within a multi discipline office environment
• Experience working independently, on own initiative, and as part of a team

Salary and Benefits:

• Salary depending on experience
• Company Pension
• Life assurance

#Consultancy #Recruitment #RSKfamily

Full Job Description attached

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.