Service Continuity Officer - Fixed Term Contract

Livestock Information Ltd; United Kingdom; Remote; GBP 42,000 - 50,000; Full time

Job summary

A data services company in the UK is seeking a Service Continuity Officer to ensure essential operations after disruptions. The ideal candidate will have expertise in risk management, disaster recovery, and service continuity frameworks, along with excellent stakeholder management skills. This role offers flexible remote working and includes comprehensive benefits such as 25 days of annual leave and a market-leading pension scheme.

Benefits

Flexible working setup

25 days annual leave

Market leading pension scheme

Excellent training opportunities

Diverse and inclusive culture

Qualifications

• Experience in enterprise risk management, disaster recovery, and service continuity planning.
• Expertise in implementing risk management and service continuity frameworks.
• Proven ability to lead successful recovery strategies.

Responsibilities

• Develop and maintain plans supporting business continuity strategy.
• Conduct regular business impact and risk analyses.
• Act as contact during incidents to activate recovery plans.
• Coordinate and facilitate regular testing and exercises.
• Negotiate contracts with suppliers for recovery capabilities.
• Provide training and guidance to IT teams.

Skills

Enterprise risk management

Disaster recovery

Service continuity planning

Stakeholder management

Organisational skills

Communication skills

Strong attention to detail

Tools

Microsoft Azure

Job description

Service Continuity Officer - Fixed Term Contract

Salary: £50,000 | Contract: 12 month fixed term

At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values.

Your role as a Service Continuity Officer will ensure the organisation can maintain essential operations and recover critical IT services after a disruptive event, like a disaster. This involves creating, testing, and updating business continuity plans, conducting risk and business impact analyses, and coordinating response efforts to minimise downtime and protect the organisation's reputation.

Responsibilities

• Planning and strategy: Developing and maintaining plans that support the overall business continuity strategy, ensuring they align with business needs and identified risks.
• Risk and impact analysis: Conducting regular business impact and risk analyses to identify vulnerabilities and ensure continuity plans address the most critical areas.
• Incident response: Acting as a central point of contact during an incident to activate recovery plans, mobilise resources, and communicate with stakeholders, senior management, and external partners.
• Testing and maintenance: Coordinating and facilitating regular testing and exercises to validate the effectiveness of continuity procedures and make improvements.
• Supplier management: Negotiating and agreeing on contracts with suppliers for recovery capabilities to meet the organisation's continuity requirements.
• Training and guidance: Providing advice and guidance to IT teams and other stakeholders and delivering training to ensure preparedness across the organisation.
• Reporting: Designing and producing reports to demonstrate the organisation's continuity capability and tracking progress against key metrics.

You may also be required to undertake other duties assigned by your line manager as appropriate.

Requirements

• Experience in enterprise risk management, disaster recovery, and service continuity planning, with a strong focus on ISO31000 and ISO22301.
• Expertise in implementing risk management and service continuity frameworks according to industry standards (ISO 31000, ISO 27005, ISO 22301, etc.).
• Experience of Microsoft Azure SaaS, PaaS and IaaS disaster backup, resilience, and recovery patterns.
• Proven ability to define and mature policies and lead successful recovery strategies, with specific experience in conducting disaster recovery tests.
• Excellent stakeholder management skills, capable of fostering collaboration across departments and with external partners.
• Ability to rapidly absorb and interpret complex information, translating it into clear, actionable strategies and communicating plans and adjustments effectively to a variety of audiences.
• Strong organisational skills, exceptional attention to detail, and the capability to lead work confidently — both independently and as a key member of collaborative project teams.
• Strong communication, presentation, and negotiation skills.

Reporting Structure

This role sits within the Service function and will report to the Head of Service Management.

Benefits

• A fully remote and flexible working set up.
• 25 days annual leave, increasing by 1 day each year of service up to a maximum of 30 days (plus Bank Holidays).
• 1 Privilege Day.
• 4 x annual salary Life Assurance.
• Market leading pension scheme through Legal & General.
• Enhanced Family Friendly Policies.
• Excellent learning, training, and career development opportunities.
• 24/7 access to our Employee Assistance Programme.
• A diverse and inclusive culture where everyone is respected and valued.

Application and Interview Process

To apply, submit a CV and answer the pre‑screening questions. The interview and assessment process will involve a telephone interview with our Talent Team, followed by a first‑stage and a final‑stage interview, conducted remotely via MS Teams or face‑to‑face.

If you need a reasonable adjustment to complete your application, email [e-mail] before the closing date to discuss your needs.

The closing date for this role is 4pm on Monday, 24th November. Applications received after the closing date will not be considered. Please note that we may close the advert early if we receive a high volume of applications.

Values

We approach our work with TACT – Transparent, Accountable, Committed and we work as a Team.

We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals.

How you'll work / Remote working

We're a fully remote organisation, but roles are UK‑based and can only be performed within the UK. We come together in person once a quarter for our All Hands events to connect, collaborate, and strengthen relationships, with occasional additional team meet‑ups.

Diversity Statement

At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we encourage you to apply.

Further Information

If you feel your application has not been treated in a fair and open manner or you wish to make a complaint, you should contact our Talent team via email [e-mail].

Disclaimer

Livestock Information Ltd. cannot sponsor work visas at this time.

Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.