Service Colleague - Norwich

Asda Stores Ltd.; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading grocery retailer in the UK is looking for a Service Colleague to join their food services team. You will ensure a positive customer experience by serving food, maintaining a clean environment, and supporting your team. Ideal candidates are customer-focused, reliable, and willing to learn. This role offers various benefits including discounts on shopping and services, a company pension, and wellbeing support. Join us and help maintain our friendly, fast-paced environment!

Benefits

15% colleague discount

Discounted services

Flexible pay options

Company pension

24/7 virtual GP

Excellent parental leave policies

Colleague recognition programme

Special offers across services

Qualifications

• Friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts.

Responsibilities

• Serve delicious food and keep the environment clean.
• Assist customers with their experience and ensure satisfaction.
• Support colleagues and teamwork in busy shifts.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Overview

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you're preparing food, working the tills, or helping with deliveries, you'll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring

A friendly and helpful approach to customer service. Willingness to work in a fast-paced food service environment. Good communication skills and a team mindset. Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.