Service Colleague (Express)

Asda; Stoke-on-Trent; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support

Colleague recognition programme

Job summary

Asda Stoke-on-Trent is seeking a Service Colleague (Express) to support multiple departments while delivering excellent customer service. Shifts include nights, with 16 hours per week and a permanent seasonal contract.

You’ll engage with customers, stock shelves, and assist with online order pickers in a fast-paced environment. The role emphasizes friendliness, flexibility, and a willingness to learn new skills across departments to ensure a smooth store operation and a welcoming shopping

Qualifications

• Customer-focused and friendly attitude.
• Willing to learn across departments and help customers.

Responsibilities

• Serve customers at checkouts and assist across departments.
• Assist in preparing fresh pizzas and restocking shelves.
• Pick orders for home delivery and help drive sales.
• Support store operations to keep things running smoothly.

Skills

Customer service

Team player

Flexibility

Job description

Job Title

Service Colleague (Express)

Location

EXP - 5311 Stoke - Stoke Road

Employment Type

Part time

Contract Type

Permanent Seasonal

Shift Pattern

Work Shift: Nights

Hours per Week

16

Pay Rate

£15.64

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

21 November 2026

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.