Service Colleague (Express)

Asda Stores Ltd; Ascot; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support

Inclusion networks

Parental leave policies

Discounts on services

Job summary

Asda is seeking a Service Colleague (Express) to join our Ascot operations. You will work across multiple departments, including checkout service, food preparation, order picking for home delivery, and shelf replenishment, always prioritising friendly customer service and efficient store flow.

We offer flexible afternoon shifts, 36 hours per week, with weekend work, a 15% colleague discount from day one, a company pension, wellbeing support, and inclusion networks to help every colleague feel

Qualifications

• Friendly and enthusiastic attitude with a commitment to good customer service.
• Willingness to learn new skills across departments and assist customers.

Responsibilities

• Serve customers at checkouts and provide helpful assistance.
• Prepare fresh pizzas and restock shelves as needed.
• Pick orders for home delivery and ensure accurate fulfillment.
• Work across multiple departments to keep the store running smoothly.

Job description

Job Title

Service Colleague (Express)

Location

EXPPFS - 5408 Ascot PFS

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

36

Pay Rate

£13.10 Category Retail Hourly

Closing Date

20 September 2026

About the Role

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations - offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different - whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need - maybe even having a friendly chat along the way.

Other Information

We do reserve the right to close this vacancy before the advertised closing date.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Company Information

Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around. Once you've had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.