Service Colleague - Darlington

Asda; Tees Valley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is looking for a Service Colleague in Tees Valley. The role involves serving customers, preparing fresh food, and restocking shelves across various departments. The position is part-time, requiring flexibility for late and weekend shifts. Salary is competitive at £12.60 per hour, with a commitment to providing excellent service. Additionally, employees enjoy a range of perks, including discounts, a pension, and wellbeing support.

Benefits

15% colleague discount

Discounted services

Flexible pay access

Company pension

24/7 virtual GP and counseling

Parental leave policies

Recognition programme

Special offers on activities

Qualifications

• Naturally friendly and enthusiastic.
• Ready to assist customers and learn across departments.

Responsibilities

• Serve customers at the checkouts.
• Prepare fresh pizzas.
• Pick orders for home delivery.
• Restock shelves.

Skills

Friendly

Enthusiastic

Customer service

Ability to learn new skills

Job description

• Service Colleague - Darlington*
• Job Title*Service Colleague
• Location*EXPPFS - 5455 Forest Park PFS
• Employment Type*Part time
• Contract Type*Permanent
• Shift Pattern*Work Shift : Afternoons
• Hours per Week*16
• Pay Rate*£12.60
• Category*Retail Hourly Colleagues, Sales Staff
• Closing Date*28 December 2025

Our operation runs 24 hours a day, 7 days a week across our *Supermarkets, Superstores, and Asda Express* locations—offering a wide variety of shift patterns to suit different lifestyles.

If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a *Service Colleague*, you’ll work across multiple departments to help keep our stores running smoothly.

Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.

Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You*

You’re naturally friendly, enthusiastic, and ready to get stuck in.

You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date.

Apply today by completing an online application…

Everything you'll love*

Alongside a competitive salary, you'll get lots of other great benefits too, including :

• Colleague discount : 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream : access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing : including 24 / 7 virtual GP, 24 / 7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.