Service Colleague

Asda; Pochin Houses; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague discount 15% from day 1

Company pension

Flexible pay options (Stream)

Wellbeing resources (GP, EAP)

Job summary

Asda Newport is seeking a Service Colleague to join our store team on a part-time, fixed-term contract. You’ll work 15 hours per week across day shifts, earning £13.10 per hour, with duties spanning shelf replenishment, online order preparation, checkout service and pizza preparation if needed.

Join a friendly, fast-paced team focused on great service. You’ll be flexible across store areas, committed to customer care, and take pride in your work; benefits include colleague discount from day one

Qualifications

• Customer-focused: you enjoy helping people and making their experience a positive one.
• Team player: you work well with others and support your colleagues.
• Reliable: you show up ready to work and take pride in what you do.
• Positive attitude: you bring energy and enthusiasm to every shift.
• Willing to learn: you’re open to training and keen to build your skills.

Responsibilities

• Stocking shelves, unpacking deliveries, picking online orders.
• Serving at the checkout and assisting customers across store areas.
• Ensuring a smooth operation and great customer experience on every shift.

Skills

Customer service

Teamwork

Flexibility

Communication

Positive attitude

Job description

Job Title

Service Colleague

Location

Newport

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

15

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

19 November 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.

• Team player: You work well with others and support your colleagues.

• Reliable: You show up ready to work and take pride in what you do.

• Positive attitude: You bring energy and enthusiasm to every shift.

• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.

• Willingness to work in a fast-paced customer service environment.

• Good communication skills and a team mindset.

• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.