Service Colleague

ASDA; Mansfield; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague discount

Pension

Wellbeing resources

Inclusion Networks

Parental leave

Job summary

ASDA in Mansfield is hiring a part-time Service Colleague. You will work an 18-hour week in the afternoons, supporting store operations across various departments. Responsibilities include stocking shelves, processing online orders, and serving customers at the checkout, all while maintaining a great customer experience.

We value reliability, teamwork, and a proactive attitude, with opportunities to learn and grow within a fast-paced retail environment.

Qualifications

• Customer-focused with a positive attitude.
• Ability to work well in a busy store environment.
• Willingness to learn and adapt to changing shifts.

Responsibilities

• Stock and replenish shelves and deliveries.
• Assist customers with queries and provide friendly service.
• Process online orders and handle checkout duties.
• Support team across store areas including evenings and weekends.

Skills

Customer service

Team player

Flexible schedule

Communication

Job description

Job Title

Service Colleague

Location

Mansfield

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

18

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

21 September 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.