Service Colleague

ASDA; Leeds; Hybrid; GBP 11,021,000 - 12,398,000; Part time

Benefits offered by this job

Colleague discount

Discounted rates on Asda services

Job summary

ASDA in Leeds is looking for a Service Colleague for Home Shopping. This part-time role (12 hours per week, days) is permanent and located in Leeds. You will be stocking shelves, unpacking deliveries, and picking online orders while delivering friendly customer service and supporting a fast-paced team.

The role offers a competitive pay rate of £13.10 per hour with benefits and opportunities to learn and grow within the company. Closing date is 21 September 2026.

Qualifications

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

Responsibilities

• Stock shelves, unpack deliveries, and pick online orders.
• Provide friendly, helpful customer service and assist customers in-store.
• Support your team to ensure smooth daily operations and service standards.

Skills

Customer service

Team player

Reliability

Positive attitude

Job description

Job Title

Service Colleague

Location

Home Shopping - Leeds

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

12

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

21 September 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience-serving with heart at pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.